Team Lead, Enterprise Payments - Johnson and Johnson
Raritan, NJ 08869
About the Job
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
Are you interested in joining a team that is committed to helping ensure accuracy and integrity with our contracts and helping improve customer relations? Apply today for this exciting role!
The Enterprise Payments Team Lead is responsible for managing a team of associates conducting the accurate, timely, and compliant calculation and processing of rebates, administrative fees and other payments, in accordance with contractual obligations to Group Purchasing Organizations (GPO), Integrated Delivery Networks (IDN), acute care hospitals and surgery centers, on behalf of multiple J&J operating companies. The Team Lead will also be responsible for reviewing the Payments calculated by assigned analysts and addressing tactical and strategic payment processes to ensure team alignment with all applicable Guidance Documents, Standard Operating Procedures, and Work Instructions.
Key Responsibilities:
- Provide regular communication, coaching/feedback, and payment- or system-related guidance to Enterprise Payments team members.
- Demonstrate a customer-centric focus, communicating effectively with internal/external business partners, troubleshoot issues of varying complexity, and follow up where needed.
- Identify and implement process improvements and projects to drive operational efficiencies and increase effectiveness of the team.
- Develop user requirements and perform business/user testing for system changes, new business transitions and new payment strategies.
- Lead the team in consolidation of team metrics, assignments due, charge-out, and other deliverables, as required.
- Develop, run, and analyze required and ad-hoc Payment reports for customers, field sales organization, and senior leadership.
- Minimum of a Bachelor's degree is required; advanced degree or certification preferred.
Required:
- Minimum six (6) years of relevant work experience.
- Advanced Microsoft Excel proficiency, including Pivot Tables and VLOOKUPs.
- Ability to analyze & interpret large amounts of data, conduct impact and trending analysis, and summarize results for recommendation.
- Business experience in Contracting, Audit, Finance, or a related area preferably in the healthcare industry.
- Experience leading or mentoring individuals or teams.
- Solid understanding of all phases of the contract continuum and business processes.
- Proven ability to build and maintain strong, positive relationships with internal and external partners and to influence and collaborate.
- Proficient written and verbal communication skills to effectively consolidate and present information to business partners and management.
- Demonstrated time management and organizational skills, with a high attention to detail, to effectively manage conflicting priorities, due dates, and results.
- Project management skills/experience or certification.
- This position will be located in Raritan, NJ and may require up to 10% domestic or international travel.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company's long-term incentive program.
- Employees are eligible for the following time off benefits:
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to:
- https://www.careers.jnj.com/employee-benefits
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .
