Team Leader - Firehouse Subs

Now HIRING!!!

We are always looking for new Crew Leaders who are friendly, enthusiastic, and who genuinely enjoy serving guests. Ideally, you are someone who shares same passion for food, has good knowledge of how cash registers operate, and loves the idea of providing guests with quality customer service experience. Previous experience in customer service or similar roles is always an advantage, although not required. 

You will be working closely and productively with the rest of the team. You will be following established procedures and use the proper tools associated with taking and preparing customer orders.

To be successful in this role, you must understand the importance of customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Work Requirements:

• Must be at least 16 years old 
• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Essential Duties and Responsibilities:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Qualities We Are Looking For:

• Positive, friendly, upbeat demeanor
• Proficiency for teamwork
• High sense of urgency
• High sense of integrity
• High standard of cleanliness
• Strong communication skills
• Enjoys working in a fast-paced environment
• Desire for personal and professional growth

Perks and Benefits:

• Competitive rate of pay plus tips paid bi-weekly
• Free employee meals as long as you go to work 
• Flexible working schedules (part-time or full-time available)
• Flexible work shifts (AM and PM shifts)
• No late hour shifts
• No experience needed, training will be provided
• Leadership opportunities to gain real world management experience to help you reach your professional goals.

Welcome to Firehouse! Firehouse Subs is not your ordinary sub shop. We were founded by real firefighters. Our restaurants are full of hard-working, fun-loving people with genuine drive for success and were looking for a few good people! Our crew members enjoy: Competitive hourly wage Discounts on meals Friendly, team-oriented environment Excellent growth opportunities

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