Team Leader - Center for Alternative

Job Title: Team Leader

Job Summary:

CASES is currently seeking a highly organized and detail-oriented Harlem Team Leader to join our Pretrial Services team. As a Team Leader, you will be responsible for all operational and programmatic needs for the staff and the clients they serve. The Harlem Team Leader will be tasked with direct supervision and oversight of the Assistant Team Leader and the master's Level and Clinical Staff on the team. In this role, the Team Leader represents their borough as part of the leadership team alongside their Borough Director and may be tasked with specific projects that can arise at different times to assist with the team's overall functioning.

CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.

Salary: The salary for the Team Leader role is $85,000 per year.

Shift Hours: This position is full-time working Monday through Friday from 9:00 am to 5:00 pm.

Location Address: 4 West 125^th Street, NY, NY 10027

Workplace Flexibility: Hybrid

What you will be doing:

• Oversee and manage the clinical and administrative operations of a pretrial services team (assistant team leaders, clinical case coordinators, case coordinators) ensuring the effective delivery of community supervision, clinical interventions, case management, credible messenger, peer support, rehabilitation and support services.
• Ensure team members utilize family and significant others with participant consent to support effective assessment and successful pretrial supervision outcomes.
• Manage a small, specialized caseload of participants by conducting comprehensive assessment and providing intensive supervision and/or case management to individuals with intimate partner violence (IPV) charges, those with serious mental illness, severe substance uses disorders, people who are homeless, high profile media cases, and others with complex high risks and needs.
• Run daily organizational, weekly team meetings, and virtual staff check-in meetings under supervision of the borough director; collaborate with other team leaders ensuring consistent practice across borough-based teams and generally throughout SRP.
• Implement risk management protocols, case reviews, staff supervision protocols, incident reporting, and conduct in-person and virtual work in the community with team members to support staff in their work with participants with elevated risks and needs.
• Provide staff supervision, coaching, and training to promote adherence to fidelity standards for supervision and case management, supporting staff to develop competence to consistently perform to achieve the goals and objectives of SRP and meet the needs of program participants.
• Supervise the timely, complete, and accurate documentation in the database in accordance with confidentiality regulations to ensure court services staff have accurate information to share with court stakeholders, participants attend court dates and satisfy the conditions of their supervision.
• Respond to feedback and recommendations from Quality Improvement, Clinical Practice, Evaluation, and Clinical and Evidence-Based Training teams, to promote continuous quality improvement and run a high performing team.
• Lead clinical supervision, case reviews, staff meetings, and in-service training supporting staff to develop clinical, motivational interviewing, trauma-informed, gender-responsive, supervision, case management, and self-care competence.

What we are looking for:

• Master’s degree in clinical discipline with 2-3 years Supervisory and Program Management experience.
• At least 3 years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.
• Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery.
• Experience understanding family systems based on diversity of cultural and ethnic backgrounds
• Highly organized and self-motivated.
• Must be able to sit for extended periods.

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.