Team Leader - Chick-fil-A

Chick-fil-A Roseville - Team Leader

Are you passionate about serving others and leading by example? Do you thrive in a positive, people-focused environment where teamwork is key?

Join Chick-fil-A as a Team Leader and be part of a loving and enthusiastic team that values excellence and creating remarkable memories. As a Team Leader, you will have the opportunity to develop your leadership skills, work with a highly skilled team, and positively influence others in a fun work environment.

Our Vision: To create remarkable memories by being the BEST company in the Roseville community.

Our Mission: Our Best is the Standard - Striving to be the BEST version of ourselves to create an excellent experience.

Our Core Values - B.E.S.T:

• Be Fun: Have a good time and make memories.
• Exercise Hard Work: Do the common things uncommonly well.
• Strive for Excellence: Work together as a team in a clean and fun environment to provide exceptional service.
• Take Ownership: Be faithful stewards of all that is entrusted to us.

Position Type:

• FoH and BoH
• AM and PM
• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Readies a daily shift management plan to win the shift by ensuring guest experience and throughput
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Ensure FoH and/or BoH systems are executed and completed

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: Chick-fil-A Roseville - 32061 Gratiot Avenue, Roseville, MI 48066

Join Chick-fil-A today and be part of a dynamic and motivated team where you can grow and make a difference!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Benefits

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