Team Member - Fleming Pizza

REPORTS TO: GENERAL MANAGER, ASSISTANT GENERAL MANAGER & SHIFT LEADER ON DUTY

The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant. The Team Member provides each guest with Fast, Fun & Friendly B.L.A.Z.E Service, serves G.R.E.A.T pizza, maintains sparkling cleanliness, and delivers reliable consistency

• Works assigned stations accurately, productively, and neatly
• Consistently provides Fast, Fun, & Friendly B.L.A.Z.E service which consists of BIG FRIENDLY SMILES – being super friendly, LIVELY FUN INTERACTIONS – having fun and showing your personality, ALWAYS SAYING YES! – always doing your best to accommodate guest requests, going really fast – ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests
• Follows the steps outlined in the Blaze Training Program to learn new skills, duties, and responsibilities
• Communicates to immediate supervisor when additional training guidance and practice is needed
• Understands how each job responsibility impacts guests, employees, and overall restaurant operations
• Is performance-oriented and performance driven; understands performance expectations and is aware of performance results
• Contributes to the restaurant's success by accomplishing the expected work during each shift consistently
• Supports the goals, decisions, and directives of restaurant management and is not insubordinate
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities

Education

• Good verbal and written communication skills; is capable of communicating effectively with restaurant management, guests & co-workers; bi-lingual skills are a plus

Experience

• Must be a minimum of 16 years of age Transportation
• Must have reliable transportation to work Accessibility
• Must have telephone or other reliable method of communicating with the restaurant

Hours

• Must be able and willing to work flexible hours, including opening and closing shifts.

Skills & AbilitiesPhysical Abilities

• Ability to work with others as a team Able to stand for long periods of time
• Ability to comfortably interact with all guests Able to bend and stoop
• Ability to look at the restaurant operations from a guest's point of view Able to work around heat
• Ability to meet performance standards for assigned tasks and duties Able to work around others in close quarters
• Ability to take initiative Able to lift 50-75 lbs. comfortable
• Ability to solve problems

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