Tech Risk Assurance Director - Technology Resiliency Global Risk - JPMorgan Chase Bank, N.A.

Join us in a pivotal role where your expertise in cybersecurity and risk management shapes our global tech resilience.

As a Tech Risk Assurance Director in the Cyber and Tech Controls line of business, you will provide confidence to the firm's leaders by ensuring products and Lines of Businesses achieve their objectives while effectively measuring and managing risk. Developing and implementing revised or new policies and processes will be a central responsibility, with a focus on anticipating and prioritizing unknown thematic technical risk 'hotspots'. Collaborating with cross-product and functional teams, you will analyze high-priority risks, evaluate gaps in related standards and controls, and create outputs that propel remediation plans, controls and standards development, and strategy. Your expertise in risk management, data security, and security governance will be crucial in navigating the dynamic landscape of evolving cyber threats, technology advancements, and global regulations.

The primary responsibilities are to support the cybersecurity domain construct for Cybersecurity Assurance and focus on governance and compliance of regulatory and control obligations for the Cybersecurity of the firm, including such disciplines as SIEM, DLP, Digital Forensics, Network Telemetry and File Analysis, Cyber Intel, Vulnerability Management, Attack Simulation, Security Configuration, and Endpoint Detection and Response and Technology Resiliency. You will play an important role in securely enabling the firm through managing the risk profile and aligning cybersecurity and technology controls requirements and product capabilities. The Cybersecurity Assurance Technology Risk Pillar Lead is responsible for building and leading a team responsible for coordinating the control framework, program, and approach for the JPMC security architecture, policies, standards, risk assessments, monitoring, and certification around technology resiliency. This role engages in areas of development, design, and monitoring of corporate and global control programs, and acts as a liaison between management, the Lines of Business, internal and external audit, and regulators. The key focus of this role will be to build and lead a team of professional cybersecurity experts in the areas of Technology Resiliency with an understanding of other cybersecurity and technology disciplines that have impacts to the resiliency of applications and critical services.

Job responsibilities

• Understand and have experience supporting regulatory engagements aligned to the FFIEC handbookand have in depth knowledge of industry best practice and control guidance provided by NIST, CIS, DISA and others
• Investigate, analyze, document, remediate, track, and report technology risks and associated controls; Design and development of control requirements based on new and emerging technological solutions in a measurable way, ensuring that existing and new solutions are designed to be continuously compliant with JPMC policies and standards
• Collaborate with team members and stakeholders on firm-mandated, cross-LOB, and regional audits where the CDA is engaged, and provide strategic drive for engagement efficiency, effectiveness and transparent, measurable, sustainable control improvements, including process enhancements and use of automated data collection techniques
• Define and proactively monitor Key Risk Indicators to identify non-compliance and assist in remediation with compensating controls to address security, risk and control gaps, provide leadership and advise on material remediation activities ensuring appropriate resolution of issues, action plans, breaks, and remedies and support the closure verification process, aid in training and spreading technology risk and control awareness within the organization, and create, maintain, and communicate operational metrics and status of control related initiatives and issues
• Develop and maintain strong business and technology relationships, becoming a trusted partner, communicate risk and other control findings with key stakeholders, develop recommendations and provide accurate metrics and management reports on a timely basis, and maintain an in depth understanding of the Cybersecurity Operations Technology domains consisting of Technology Resiliency, Security Configuration, Security Operations and Vulnerability Management
• Support risk decisions for product roadmap prioritization and control implementations supported by documentation and substantiative evidence, manage the risk profile of aligned products, and translate risks into functional requirements, non-functional requirements and constraints together with the LOB business partners, Cyber Architecture and Product Management teams, and ensure that all pertinent Information Risk and Control regulatory requirements and applicable JPMC policies are understood by LOB business partners, technologists, and the Information Security Management function team members, and that these policies are implemented and monitored successfully
• Work with technology teams to walkthrough, gather control design requirements facilitate discussions and bring to closure control issues, lead the efforts to create and manage agile process for controls related assessment, and build automation/self service capabilities for analysis, reporting and reusing of information to address control issues, and communicate issues and evaluate issues/findings and best practices with the rest of the team and management
• Steer the development and implementation of robust risk management policies, standards, and controls, fostering a strong risk culture and promoting risk awareness and accountability across the Firm
• Lead and collaborate with cross-functional project teams to deep-dive into identified risks, understand systemic failures and issues enabling the risk, and work with appropriate teams to craft remediation plans
• Oversee execution of control evaluations, risk assessments, and regulatory compliance activities, ensuring alignment with the Firm's objectives and regulatory requirements
• Champion the adoption of emerging technologies and industry best practices to enhance the Firm's risk management capabilities and fuel continuous improvement initiatives

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, focusing on risk assessment and mitigation
• Excellent command of Technology Resiliency organization practices, operations risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies
• Keen understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity and resiliency
• Noted cybersecurity expertise, keeping technical skills current and participating in multiple forums
• Expertise in Agile and can work with at least one of the common frameworks
• Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with focus on recommendations for enhancements or remediation
• Experience with implementation and oversight of technology risk and controls, coordination of activities for audits and assessing an IT controls environment and detail oriented, with experience evaluating processes, controls, and issues to determine risks
• Subject matter expert on information security and technology risk management with understanding of IT control policies preferred
• Demonstrated expertise in data security, risk management & controls, security governance, and analytical thinking
• Proven experience in leading large teams, managing cross-functional projects, and implementing risk management policies and processes
• Strong knowledge of industry regulations, guidelines, and best practices, such as NIST, ISO, FFIEC, and GDPR

Preferred qualifications, capabilities, and skills

• A deep understanding of application and service resiliency for on-prem and cloud based solutions and ability to maintain high standards with a drive to achieve the right answer in difficult and/or ever changing situations
• Subject matter expert on technology risk management with complete understanding of IT control policies and proven ability to examine, improve and execute the organization's existing processes and procedures for risk assessment
• Able to review, understand, and rely on technical and software documentation and apply that knowledge into practice
• Experience operating in environments that are heavily governed under compliance, regulatory, or risk reduction controls and possessing stakeholder engagement skills, including ability to interact with senior levels of management
• Knowledge of process-focused methodologies for IT related activities (Resiliency, Backup, Networks, Cloud, Change Management, Incident Management, SDLC) and knowledge of industry-standard risk/control frameworks: ITIL, COSO, NIST, PCI-DSS, COBIT, etc.
• Proficient verbal and written communication skills, including the ability to effectively lead discussions and meetings with internal management, external / internal audit, peer groups, regulators and senior stakeholders
• Ability to prioritize and work under stringent timelines and to lead within a cross line of business technology organization, empower people, build rapport, garnering respect and appropriately exercising authority in a collaborative cross-cultural environment

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans