Tech Support at Judge Group
Malvern, PA 19355
About the Job
Location: Malvern, PA
Description: Looking for a IT Technical support specialist to fulfill a long term contract with a top client in Malvern PA
1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software
2.Monitors production systems for alerts, outages and system issues
3.Seeks continuous improvements for applications, processes, support methods and team effectiveness
4.Executes technical procedures to resolve production & non-production issues.
5.Evaluates systems and processes in an effort to resolves technical problems
Implements effective solutions for break/fix issues
6.Develops knowledge of enterprise Systems
7.Demonstrates understanding and knowledge of client needs, concerns and challenges.
8.Updates production and non-production support documentation and adheres to ITIL practices.
Contact:
This job and many more are available through The Judge Group
Find us on the web at www.judge.com
Description: Looking for a IT Technical support specialist to fulfill a long term contract with a top client in Malvern PA
1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software
2.Monitors production systems for alerts, outages and system issues
3.Seeks continuous improvements for applications, processes, support methods and team effectiveness
4.Executes technical procedures to resolve production & non-production issues.
5.Evaluates systems and processes in an effort to resolves technical problems
Implements effective solutions for break/fix issues
6.Develops knowledge of enterprise Systems
7.Demonstrates understanding and knowledge of client needs, concerns and challenges.
8.Updates production and non-production support documentation and adheres to ITIL practices.
Contact:
rrodriguez@judge.com
This job and many more are available through The Judge Group
Find us on the web at www.judge.com
