Technical Analyst at Tech Providers Inc
Slidell, LA 70460
About the Job
Position:- Technical Analyst
Location:- Slidel LA (Onsite)
Duration:- 10+ Months Contract
Key Responsibilities:
Location:- Slidel LA (Onsite)
Duration:- 10+ Months Contract
Key Responsibilities:
- Performs technology support, troubleshooting and resolving hardware and software issues for desktops, laptops, tablets, mobile phones, and peripheral devices.
- Performs research and develops solutions for hardware and software issues.
- Performs research and develops solutions for hardware and software issues.
- Updates incident records and knowledge base with appropriate and timely information.
- Working experience supporting end-user computing devices
- Working experience working with incident, problem, and change management,
- Working experience in an ITIL-based environment
- Working experience as a participant in a change management process
- Working experience of Microsoft Office products
