Technical Application Engineer - Flow Control Group

Elgin, IL, USA Req #695

Thursday, August 1, 2024

Company: Tri-Phase Automation

About Us:

Tri-Phase Automation is a unique distributor with over 25 years of experience in the automation industry. We are the trusted partner for manufacturing companies in Wisconsin and Northern Illinois, offering innovative solutions with the widest range of products and services in the Midwest. Our degreed engineers form lasting relationships with customers, acting as an extension of their engineering teams. Rely on us to reduce risk, lower costs, and provide exceptional value-added services based on your specific needs. Experience the Tri-Phase advantage in automation.

Summary

This is engineering and sales support role. Application Engineers support our sales engineers and customers in the pre and post application sales process. Up to 50% of the SG member's time will be programming, which may be done in our office or onsite at customers depending on the application requirements.

Responsibilities

• Support Sales Engineers and customers with product demonstrations, product sizing and selection, proof of concepts, testing, programming, and general technical support
• Have the ability to assess and resolve technical challenges, utilizing vendor resources when necessary for the best solution
• Develop a working knowledge of Tri-Phase's products, with a strong focus on products
• Position will be based out of the Elgin, IL office with local travel for sales calls, programming and application start-ups or troubleshooting.
• Technical support of customers and salespeople as needed.
• Interaction with customers to understand "Scope of Work" is necessary.
• Some evening or weekend work may be expected to meet deadlines or urgent customer driven support demands

• Bachelor's Degree in Electrical, Mechanical, or Computer Engineering or relevant experience
• 2-4 years of experience in automation industry
• Experience with PLC, HMI, industrial computer, industrial communication and I/O, robotics, sensors, safety, machine vision and industrial motion control products required
• Strong communication and time management skills
• Knowledge of system design and development a plus

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Other details

• Pay Type Salary