Technical BA - ITech Recruiting

RESPONSIBILITIESITEC support for DEFI-Debt Capital Market (DCM) business lines (70%):• Provide business/technical support for in-house and third party applications.- Handle client support calls- Monitor nightly batch jobs and file feeds/interfaces - Communication to all clients and other relevant ITEC members of incidents/system down time• Log all support incidents/requests/releases into ITrack, an in-house incident/release management tool.• Produce/update application support procedure documents • Communicate/Coordinate with ITEC-HUB Infrastructure groups and software vendors to troubleshoot production issues and to promote version releasesApplication development for DEFI-Debt Capital Market (DCM) business lines (30%):• Produce/update technical requirement documents (if applicable)• Implement/Test systems, database, reports and feeds/interfaces- Client requested enhancements - Application bug fixes- Project implementation• Facilitate timely status report to client and management• Stay in-touch with industry and technology. Bring new developments and opportunities to attention of management/businessTECHNICAL SKILLSRequired/Must have: Programming Languages: VB/VB.NET, VBA, SQLOperation Systems: MS Windows NT/2K/XP, Sun SolarisSoftware: MS Office, MS Access, MS Project, Crystal ReportsDesired/Plus: Shell/Perl script, C/C++, TIBCO, XML, Java, .NET, HTML, UMLBUSINESS KNOWLEDGERequired/Must have: Basic knowledge of Real Estate loans, Commercial Paper, Loans and Securities.Required Skills/Work ExperienceRequired/Must have: • 2 – 4 years total IT experience.• 1 - 2 years banking software experience.• Strong communications and client/user relationship skills needed to be successful in this role.COMPETENCIES/EDUCATIONRequired/Must have: Strong technical backgroundBS/MS in Computer Science or Major in Computer Science.