Technical Business Analyst 3 - First Tek, Inc.
Portland, OR 97208
About the Job
Job Description
POSITION RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
" Perform interviews and research to support recommendations for IT business requirements; translate business requirements into specifications for technical projects.
" Coordinate with project stakeholders and Subject Matter Experts (SME) to assist the project meet business, schedule, and budget objectives.
" Assist in Change Management activities with the business:
o Focus on the interpersonal aspects of change introduced by business technology projects including changes to business processes, systems and technology, job roles and skills, and organization structures.
o Draft and implement change management plans that minimize employee resistance, maximize employee engagement, and empower senior management as change sponsors.
o Work to drive faster adoption, greater ultimate utilization, and higher proficiency on changes impacting employees in the organization such that business results are achieved.
" Analyze, facilitate, model and organize information in order to elicit requirements, reconcile conflicts, and distinguish solution ideas from business needs
" Facilitate the requirements elicitation and development process including workshops, presenting and validating findings, assisting in the development of business cases, and coordinating changes discovered during analysis.
" Decompose high-level information into details and abstract up from low-level information to resolve requirements conflicts.
" Discuss priorities and resolve requirement conflicts among various stakeholders.
" Complete documentation for project development efforts (including use cases, requirements, test plans, process maps, and desk procedures), working closely with development team and business teams to ensure successful implementation.
" Perform technical interviewing in the Information Technology environment.
" Communicate with a wide variety of technical and business experts in both individual and group settings.
o Communication includes facilitation, cooperation and conflict resolution.
" Distinguish key interactions and connectives among enterprise server-client technical solutions involving hardware, networks, security and applications.
" Create Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts and MS Project input in support of business requirement definition and specification development.
" Draft technical documentation to support system requirements, system design, system security, and operational manuals.
" Perform and adhere to System Life Cycle (SLC) processes.
o SLC Processes include providing support and guidance to the project team, submitting feedback to the SLC team for updates, and validating that the SLC is being followed.
" Log application defects in Application Lifecycle Management (ALM) or Team Foundation Server (TFS) systems for bug tracking and prioritization.
" Recommend and track acceptance criteria for functional requirements and use cases that support the development of test plans.
" Work with Quality Assurance (QA) personnel to develop test cases in ALM/TFS to execute against functional and technical requirements.
o Work with Quality Assurance to execute test plans.
" Work with technical writer to verify documentation requirements for new and existing systems follow proper process for review, approval and version management.
" Mark documents and maintain filing system(s), files, emails and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a need to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
" Associate's or Bachelor's Degree in Information/Computer Technology, Business Systems, Computer Technology or a related technical field is preferred.
o 8 years of experience is required with a Bachelor's Degree in applicable fields.
o 10 years of experience is required with an Associate's Degree in applicable fields.
o 12 years of experience is required without a degree.
" 10 years of demonstrated analyst experience using technical product life cycle concepts and requirements engineering, among other applied skills and knowledge is required.
Required Technical Skills & Experience (required on matrix)
" Proficiency with all other Microsoft Office Suite products, such as Word, Excel, PowerPoint and Outlook
" Proficiency with Visio
" Proficiency with MS Project
Preferred Skills & Experience (optional on matrix)
" Advanced proficiency with System Development Life Cycle (SDLC) processes
" Familiarity with the IEEE Software Development standards or equivalent
" 1 year data discovery and analysis skills and experience
" 1 year experience with modeling of requirements, verification of deliverables
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
POSITION RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
" Perform interviews and research to support recommendations for IT business requirements; translate business requirements into specifications for technical projects.
" Coordinate with project stakeholders and Subject Matter Experts (SME) to assist the project meet business, schedule, and budget objectives.
" Assist in Change Management activities with the business:
o Focus on the interpersonal aspects of change introduced by business technology projects including changes to business processes, systems and technology, job roles and skills, and organization structures.
o Draft and implement change management plans that minimize employee resistance, maximize employee engagement, and empower senior management as change sponsors.
o Work to drive faster adoption, greater ultimate utilization, and higher proficiency on changes impacting employees in the organization such that business results are achieved.
" Analyze, facilitate, model and organize information in order to elicit requirements, reconcile conflicts, and distinguish solution ideas from business needs
" Facilitate the requirements elicitation and development process including workshops, presenting and validating findings, assisting in the development of business cases, and coordinating changes discovered during analysis.
" Decompose high-level information into details and abstract up from low-level information to resolve requirements conflicts.
" Discuss priorities and resolve requirement conflicts among various stakeholders.
" Complete documentation for project development efforts (including use cases, requirements, test plans, process maps, and desk procedures), working closely with development team and business teams to ensure successful implementation.
" Perform technical interviewing in the Information Technology environment.
" Communicate with a wide variety of technical and business experts in both individual and group settings.
o Communication includes facilitation, cooperation and conflict resolution.
" Distinguish key interactions and connectives among enterprise server-client technical solutions involving hardware, networks, security and applications.
" Create Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts and MS Project input in support of business requirement definition and specification development.
" Draft technical documentation to support system requirements, system design, system security, and operational manuals.
" Perform and adhere to System Life Cycle (SLC) processes.
o SLC Processes include providing support and guidance to the project team, submitting feedback to the SLC team for updates, and validating that the SLC is being followed.
" Log application defects in Application Lifecycle Management (ALM) or Team Foundation Server (TFS) systems for bug tracking and prioritization.
" Recommend and track acceptance criteria for functional requirements and use cases that support the development of test plans.
" Work with Quality Assurance (QA) personnel to develop test cases in ALM/TFS to execute against functional and technical requirements.
o Work with Quality Assurance to execute test plans.
" Work with technical writer to verify documentation requirements for new and existing systems follow proper process for review, approval and version management.
" Mark documents and maintain filing system(s), files, emails and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a need to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
" Associate's or Bachelor's Degree in Information/Computer Technology, Business Systems, Computer Technology or a related technical field is preferred.
o 8 years of experience is required with a Bachelor's Degree in applicable fields.
o 10 years of experience is required with an Associate's Degree in applicable fields.
o 12 years of experience is required without a degree.
" 10 years of demonstrated analyst experience using technical product life cycle concepts and requirements engineering, among other applied skills and knowledge is required.
Required Technical Skills & Experience (required on matrix)
" Proficiency with all other Microsoft Office Suite products, such as Word, Excel, PowerPoint and Outlook
" Proficiency with Visio
" Proficiency with MS Project
Preferred Skills & Experience (optional on matrix)
" Advanced proficiency with System Development Life Cycle (SDLC) processes
" Familiarity with the IEEE Software Development standards or equivalent
" 1 year data discovery and analysis skills and experience
" 1 year experience with modeling of requirements, verification of deliverables
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Source : First Tek, Inc.