Technical Business Analyst Intern - Toshiba Global Commerce Solutions - External

Spring 2025 Internship: This position is located at our HQ in Durham, NC.  Expected program dates are January 21 – April 25, 2025.   

Job Title: Technical Business Analyst Intern

Introduction:

The Technical Business Analyst Intern contributes within the professional services team to learn and aid the Business Analyst team to develop documentation used in a client initial engagement for Toshiba's Point of Sale (POS) solutions in the retail marketplace.  The intern may also assist analysts as needed with documenting requirements and migrating existing requirements documentation to a new requirements repository.

Our organization provides software solutions for some of the world's largest retailers, partnering with brands like Walmart, Kroger, Wayfair, and Costco to deliver innovative consumer experiences leveraging a wide range of technologies.

Responsibilities:

• Assist Technical Business Analysts in a subset of the following areas as assigned:
• Updates to Core Product Configuration Documents.
• Updates to BA Workshop Artifacts added for a new release.
• Support a BA in completing project level assignments. 
• Building out demo scripts to enable Analysts demo features to a client.
• Assist Business Analyst with client requirements documents.
• Learn about TGCS product offerings and how clients use them.
• Learn about how TGCS products go from an idea to a fully-fledged product.

Required Skills:

• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Good analytic and logical problem-solving skills.
• Strong collaborative and teamwork-oriented skills.

Preferred Skills:

• Currently pursuing a computer science/Information Systems degree in undergraduate or postgraduate studies
• Experience working in Retail

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.