Technical Customer Service Representative at TEKsystems

Job Description:

Take inbound calls and troubleshoot customers devices and/or accounts. Provide technical support for customers internally and externally.

Qualifications:

• 3+ years of experience in the telecommunication industry (T Mobile, Verizon, AT&T, etc.) is ideal
• 3+ years of helpdesk or technical support experience
• Experience with troubleshooting devices (phones, tablets, computers, etc.) or helpdesk related experience
• Tech savvy individual with some technical knowledge
• Ability to provide high level customer service, demonstrate patience, and show empathy

Work Schedule:

Monday - Friday; 8am - 5pm

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.