Technical Delivery Manager - Data Centers - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

I. POSITION PURPOSE

The Technical Delivery Manager contributes towards the overall success of JLL data center operations for the Client account, engaging resources to ensure the effective and efficient operation of the data center portfolio.

Provide technical expertise and program implementation on operational deliverables (client service, operational, field execution) of operations and critical environments. Responsible for interpreting, communicating, and establishing engineering services and critical environments operational strategies for supporting the Client account. Ensures all resources, i.e. human, financial etc., are managed within the policies and procedures of JLL and the JLL Critical Environments Program.

II. RESPONSIBILITIES

· Responsible for contributing towards the stand up of JLL services and implementation of programs and procedures in order to achieve performance goals and objectives.

· Review metrics through the use of analitics or other tools provided by Client and JLL to ensure that the portfolio is being set up and managed within goal parameters.

· Provide input and support to strategic planning initiatives and work with Account Director to identify portfolio and saving reduction opportunites.

· Interface, collaborate and develop strong relationships with all stakeholders.

· Support process owners and platform leaders with the implementation of training, education and expectations to ensure teams adhere to all processes and procedures.

· Work with key stakeholders to ensure compliance as related to proper closeout and commissioning requirements are being followed including the collections and archiving of all necessary critical documents. Ensure that key stakeholders are properly maintaining archives of drawings, schematics, equipment operations manuals, warranty documents and other critical information.

· Ensure all properties are operated, maintained and tested in accordance with local, state and national requirements overlayed by those required and expected of Client Corporation Account, ie, critical processes and reporting requirements.

III. MINIMUM REQUIREMENTS

· 5+ years operational experience in a data center environment

· Demonstrated leadership skills in managing people and customers. Strong oral and written communication, negotiation and analytical skills.

· Strong strategic thinker and planner. Ability to develop and create alternative ways to proceed way forward.

· Strong analytical ability to think about all the factors that might affect a situation, recommend and execute solutions.

· Strong organizational skills, complements abilities, i.e. how resources can be arranged for maximum productivity.

· Strong judgment, problem-solving and crisis management skills.

· Excellent interpersonal and relationship building skills.

· Fundamental skills in critical systems such as emergency/stand-by generators, automatic transfer switches, un-interruptible power supply (UPS) systems, power distribution systems, UPS batteries, etc.

· Technically proficient in operations of Building Management Systems, Life Safety Systems, CMMS, Microsoft Office, Power Point, Visio and Microsoft Outlook software.

· Extensive electrical, mechanical & plumbing knowledge of commercial facilities with a very strong background in critical data center operations.

· Proven record of providing excellent internal and external customer service

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.