Technical Field Support Consultant - Syntricate Technologies Inc
Albany, NY
About the Job
Technical Field Support Consultant
Duration: 24 Months Contract & Fulltime Both
Location: Albany, NY
Location:
- Resource will be traveling statewide approximately 3 days per week.
- There may be a need to go into a NYS ITS office occasionally
Job Duties:
Job Qualifications:
Required Skills:
Duration: 24 Months Contract & Fulltime Both
Location: Albany, NY
Location:
- Resource will be traveling statewide approximately 3 days per week.
- Some overnight stays may be required.
- An expense budget will be available for travel costs.
- Expense invoices will be due within 7 days of travel.
- There may be a need to go into a NYS ITS office occasionally
Job Duties:
- Completion of site survey documentation (site survey workbook, etc.)
- Document the site environment through photographs
- Provide rack and/or data closet information leveraging template documentation.
- With client guidance and oversight, the consultant will assess the current environment and perform a needs analysis to ensure the site has the necessary equipment to function as required.
- Assist in performing network equipment installation, relocation, and removal. Provide support for onsite equipment, such as Workstations (PCs), Servers, VoIP Phones, and Wireless Access Points (WAPs).
- Identification and installation/DE installation support for networking and data communications equipment.
- Provide field support for rack and stack and identification associated with network connectivity.
- Provide site survey support, basic site survey preparation, cable connectivity, and troubleshooting.
- Provide network assistance, inventory, and asset control oversight.
Job Qualifications:
- High School Diploma/GED with Math, Science, Engineering, or technical background preferred, but not required.
- Minimum of four years' experience.
Required Skills:
- 48 Months experience installing/troubleshooting PCs, Printers, Servers, Data Communications Equipment, Data cable installation/troubleshooting, and VoIP telephony.
Source : Syntricate Technologies Inc