Technical Product Development Manager - Abacus Data Systems

AbacusNext is looking for an experienced Technical Product Development Manager 

AbacusNext® helps businesses with stringent security and compliance needs grow by providing Compliance-Ready™ turnkey technology solutions, allowing our clients to leverage the power of cloud computing without the added challenges and expenses of managing complex IT infrastructures on their own.

What does that all mean? Think about how the average company’s IT environment; it is a messy spaghetti of vendors, suppliers, and consultants, all with their own agenda, technology and support. We simplify that complexity with a single solution, becoming an extension of that client and handling their technology so they can focus on their business.

We are a 35-year-old organization but we’re still a start up! A recent surge of growth means we have an environment rich with personal and professional opportunity. Our footprint is global with offices in California, Toronto and Scotland.

Who We Are 

As an end-to-end solutions provider, our products and services portfolio includes virtual desktop (DaaS), private cloud, case management software (CMS), email hosting services, security endpoint protection, business continuity (BCP), and on premise solutions. Since 1983, we have delivered on-demand services to over 1.5 million users worldwide, and are recognized by Forbes as one of America’s fastest growing companies.

We were founded on one simple concept: improving the lives of professionals through the use of technology. Its competencies serve to simplify the adoption, implementation, and management of technology to quickly increase revenues, reduce costs, and maximize efficiencies, while keeping security and compliance at the forefront.

As our technical product development manager, you will be work with our team to build a platform from the ground up that our entire company will be utilizing for e-commerce (quote, order to cash), ERP, CRM, ticket management and cloud and system level automation to mention a few…

You will be responsible for the product development and delivery of this platform by participating and overseeing in the design, development and delivery work streams. This includes the coordination of development and delivery including UAT; implementation of systems, processes, and/or policies to improve the efficiency and quality of our platform.  

Essential Duties and Responsibilities:

• Responsible for development, delivery and maintenance of our new platform, consisting of e-commerce, including order to cash, ERP, CRM and ticket management.
• Support and direct several product development workstreams to deliver new platform to internal and external users.
• Supports product team and engineering resources by managing break/fix, product escalation; product implementation processes; and more.
• Works closely with software engineers to eliminate blockers and seek to improve development operations
• Manages User Acceptance Testing with product managers
• Lead the product delivery process by ensuring it is thoroughly tested and acceptable to all impacted teams across the company.
• Coordinates with cross-functional such as marketing, sales, customer service, operations and finance to supplement product stories

Must haves:

•  Proven track record of managing several product development workstreams from concept to completion 
•  Experience in a super-fast paced environment while working with management to lay key foundations aka… processes and best practices for sustainability as well as scalability
•  Thrives in taming chaos and motivating high performing teams.
•  Experience with e-commerce, quote to cash/accounting, ERP, CRM, POS, ticket management, automation and cloud-based technologies is desired.
•  Previous experience in Netsuite as plus
•  Ability to multitask with high attention to detail is critical
•  Previous engineering and technical product management experience is critical to the success of this role.
•  Consulting experience is a plus.

Perks: 

In addition to an amazing office and fast-paced team we also offer:

• Health/Dental/Life/Vision Insurance, 401(k)
• Unlimited PTO, Sick Days
• Free lunch
• Onsite Gym
• Social Events
• Job Training/Educational Assistance/Professional Development
• Flexible Spending Account
• Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
• Nursing Room
• Short-term Disability
• Covered Parking, Free Shuttle Service
• Weekly masseuse and chiropractor onsite
• Employee discount to 24-Hour Fitness
• 50% Off Gunnar Optik Eyeware
• Close proximity to UTC mall (La Jolla/Miramar) and 805/5

Equal Employment Opportunity 

AbacusNext is an Equal Opportunity, Affirmative Action Employer.