Technical Product Manager - Frontline Performance Group

WHO WE ARE

Join our team as a Technical Product Manager, where you’ll be instrumental in shaping our technology and product vision. We combine years of expertise with cutting-edge technology to drive excellence across industries worldwide, impacting thousands of users in over 100 countries. Our culture is built on empowerment, passion, and continuous growth, fostering a collaborative environment where innovation thrives.

Working closely with our CTO, you’ll help drive product strategy and ensure alignment across teams. If you’re passionate about the intersection of technology and business, this role offers the chance to make a meaningful impact within a dynamic and purpose-driven company.

WHO YOU ARE

You’re a dynamic and technically adept Product Manager with a keen sense for aligning technical execution with strategic business goals. Your strong technical foundation, ideally as a software developer or technical architect, enables you to bridge the gap between engineering and product teams effortlessly. You’re a natural communicator who can distill complex technical concepts into clear and concise insights accessible to all stakeholders. With an eye for detail and the ability to see the bigger picture, you balance short-term deliverables with long-term strategic goals.

Your leadership style fosters open feedback and collaboration, and you excel in managing stakeholder expectations. If you’re adaptable, proactive, and possess a strong analytical mindset, then this role might be your perfect next step.

WHAT YOU WILL DO

As a Technical Product Manager, you’ll work closely with the CTO, engaging in critical meetings and supporting dual roles as Lead Product Owner and technical strategist. You’ll handle responsibilities including:

• CTO Shadowing & Meeting Attendance
  Attend key meetings with the CTO to gain insights into strategic priorities and organizational goals. Act as a proxy in the CTO's absence, ensuring seamless communication.

• Product Vision & Strategy Alignment
  Collaborate with the CTO to refine and communicate the product vision and roadmap, ensuring projects meet both short- and long-term goals.

• Process Development & Framework Support
  Help design, implement, and optimize frameworks to streamline product development and prioritize tasks effectively.

• Clear & Consistent Communication
  Serve as the communication hub between the CTO, development teams, and stakeholders, providing transparent updates and progress reports.

• Meeting Documentation & Follow-Up
  Take notes during meetings, document action items, and ensure follow-up on tasks with relevant stakeholders.

• Backlog Management & Prioritization
  Manage the product backlog with the CTO, prioritizing items based on value, urgency, and resource availability.

• User Story Development & Acceptance Criteria
  Collaborate on translating requirements into actionable user stories with clear acceptance criteria.

• Stakeholder Alignment & Expectation Management
  Regularly engage with stakeholders to align on expectations, gather feedback, and facilitate discussions to validate requirements.

• Technical & Product Documentation
  Develop and maintain comprehensive product and technical documentation to support cross-functional collaboration.

• Quality Assurance & Continuous Improvement
  Work with QA teams to set standards, review test cases, and support product releases, tracking metrics to ensure high quality.

• Technical Enhancement & Improvement
  Identify opportunities for technical enhancements such as automation and performance optimization to improve the product continually.

• Risk Management & Mitigation
  Identify potential risks and constraints, developing strategies to mitigate impact and ensure continuity.

• Cross-Functional Collaboration
  Drive collaboration across departments to ensure shared goals and timely delivery.

• Product & Technical Performance Metrics
  Track KPIs to evaluate product and technical performance, making data-driven recommendations for improvement.

HOW YOU WILL DO IT

• Work closely with the CTO, fostering a partnership that aligns technical and product priorities.
• Leverage your technical background to enhance product development and process optimization.
• Continuously refine processes, workflows, and communication channels to support team efficiency.
• Build and maintain strong cross-functional relationships, ensuring alignment on shared objectives.

QUALIFICATIONS

• Bachelor’s degree preferred, with experience in technical product management or a related field
• Background in software development, technical architecture, or business architecture
• Strategic thinker with a robust understanding of software development lifecycles, system design, and technical architecture
• Exceptional communication skills, capable of simplifying complex technical concepts for diverse audiences
• Experience in process optimization and continuous improvement initiatives
• Proven ability to work autonomously and adapt to dynamic priorities
• Strong analytical skills with an eye for detail, combined with the ability to maintain a big-picture perspective

COMPENSATION

Base Salary $85,000-$90,000  10% bonus based on company performance 

BENEFITS
FPG provides a comprehensive suite of benefits to our valued Team Members, along with benefits for their eligible dependents as detailed below.

Benefits effective date 1^st day of the month following date of hire:

• Employer contribution toward company sponsored health plans
• Dental & Vision plans offered
• Employer paid Short-term Disability & Employer paid Long-term Disability
• Employer paid Life Insurance Policy ($100,000)
• Employer paid Accidental Death & Dismemberment Policy ($100,000)

• 401K participation, with 4% Employer Matching Contribution
• Paid Time Off and annual holiday closure
• Parental Leave (Maternity, Paternity, and Adoption Leaves)

Powered by JazzHR