Technical Program Manager, SFSC, SFSC Integrations at AmazonWebServices

AWS is looking for a highly technical leader like you to help launch Salesforce Success Central (SFSC), a dedicated Center of Excellence providing Salesforce expertise and managed services to help teams across Amazon accelerate their Salesforce journey while raising the bar on security, developer efficiency, operational excellence and financial responsibility
SFSC owns security mechanisms and financial governance related to Salesforce development, and delivers company-wide, reusable components for common Salesforce use cases and recommended third-party solutions, managed Amazon integrated solutions for security, DevOps and system integrations, expertise, training and community to grow our talent and share Salesforce best practices and learnings across Amazon
Delivering at Amazon scale and building industry-grade solutions, we partner closely with Salesforce business and technical leadership
We give Salesforce superpowers with AWS innovation.Key job responsibilitiesAs an SFSC Integrations TPM, you will be responsible for defining and delivering on the roadmap for our Products and Programs
You will drive the customer onboardings, work directly with customers to capture their feedback to improve their satisfaction of integration services
You will drive engagement with customers, provide status updates on various reporting mechanisms in the org for the leadership
You will build project plans partnering with engineers and be accountable for its delivery on time
You will also understand the tech stack behind our services to be able to work and sell our services to new customer teams
A day in the lifeAs a TPM in the SFSC Integrations team your days will vary
Partnering on product strategy, documenting requirements, and working with builders to deliver the right solutions are all parts of the role
In addition you may find yourself documenting customer facing docs, engaging with customers, and identifying opportunities to improve the products.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply
If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying
Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform
We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud
Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
SFSC is a dedicated, central team providing Salesforce expertise and managed services to help teams across Amazon accelerate their Salesforce journey
We raise the bar on security, compliance, operational excellence and financial responsibility.The SFSC Integrations team provides tools and services for Salesforce org owners to efficiently manage their integrations with various AWS systems.Basic qualifications- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experiencePreferred qualification - 3+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status
For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets
The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience
Amazon is a total compensation company
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits
For more information, please visit position will remain posted until filled
Applicants should apply via our internal or external career site.