Technical Project Manager - Comcast Corporation
Philadelphia, PA
About the Job
Job Summary
About the Team: The X-Labs Operations team exists to accelerate the innovation of Comcast’s next-generation architectures and products. We believe that our people, process, and technology are crucial to ensuring sustainable, repeatable, and predictable outcomes. Our production-like environments serve as the backbone for development and quality assurance, and our people help align the many advancements within Comcast and our industry. Overview of the Role: X-Labs Technical Program Manager oversees and drives the strategic execution of critical and cross-functional technical innovation programs within Comcast’s National Labs. Individual employs strategic planning, risk management, resource optimization, and effective communication with key stakeholders while interfacing regularly with vendors, engineers, and peer organizations to drive outcomes. Responsible for ensuring the alignment of program objectives with organizational goals, proactively mitigating risks, and fostering collaboration among diverse teams. Individual will lead, organize, and communicate contributions to the continuing delivery of high-quality solutions while achieving stringent timelines and budgetary allocations. Candidate possesses a technical background and a passion for innovation to help guide the future of Comcast’s emerging technology and make impactful contributions to the business. Leads projects and programs in compliance with industry and Company standards, policies, and procedures – applying the appropriate project framework to achieve maximum results. Pursues in-depth experience, knowledge, and skills in area of discipline while determining work priorities and serving as resource for colleagues with less experience. Acts as a key contributor in a complex and technical environment. This team loves their work but mostly because it helps us grow individually and professionally. We are committed to holding each other accountable and to helping each other and the team be the best version of ourselves. As such, it's important to ask relevant, meaningful questions to complete your work, hold teammates accountable in a disarming way, and action on feedback from teammates as an opportunity to grow.Job Description
Attributes We Are Seeking:
A hardworking learner, user, and advocate of our groundbreaking technology – with a passion for applying professional experiences to accelerate innovation and create the ultimate team.
Individual with a high level of accountability – taking ownership of challenges, leading technical discovery, and guiding resources towards common goals & resolution.
A natural inclination to work collaboratively, to be transparent, and seek and give feedback continuously.
An aptitude for technology and enjoy complex problem-solving while being adaptable, responsive, and engaged with a strong bias for action.
The ability to adapt and thrive in a fast-paced environment, even when the direction isn’t always clear.
Strong advocate for Engineering Operations procedures, policies, and processes, ensuring projects are fully integrated into the operations environment tooling, including lifecycle management and Data Center Infrastructure Management (DCIM).
Responsibilities:
Lead and manage end-to-end execution of Comcast’s National Lab technical programs, ensuring adherence to timelines, scope, and budget constraints.
Collaborate with cross-functional teams, including engineering, project management, and quality assurance - to drive programmatic success.
Contribute to the development and refinement of program strategy, ensuring alignment with organizational goals and industry trends.
Work closely with stakeholders to define program objectives, milestones, and success criteria.
Proactively identify and mitigate risks throughout the program lifecycle, ensuring potential issues are addressed before they impact deliverables. Developing contingency plans and escalate issues as necessary.
A clear communicator with proven ability to document, analyze, and share meaningful data to drive strategic action.
Provide regular status updates, reports, and presentations to executive leadership and key stakeholders.
Collaborate with resource managers to ensure adequate allocation of personnel, equipment, and resources to meet program objectives.
Optimize resource utilization and identify opportunities for efficiency improvements.
Work closely with quality assurance teams to define and implement testing strategies, ensuring the delivery of high-quality products and solutions.
Drive continuous improvement initiatives based on feedback and lessons learned.
Foster a collaborative and inclusive work environment, promoting effective communication and teamwork across diverse teams and departments.
Act as a bridge between technical and non-technical stakeholders, ensuring alignment on goals and expectations.
Preferred Skills & Experience:
Bachelor's degree with intermediate experience (2+ years) in technical program management within a technology organization, or equivalent. PMP or other relevant certifications are a plus.
Basic understanding of technology, Project Management standards, and market trends.
Exceptional project management skills with a track record of successfully delivering technical programs on time and within budget.
Excellent interpersonal and communication skills, with the ability to influence and collaborate at multiple levels of the organization.
Experience with professional communication and documentation tooling, such as Microsoft Office Suite (Teams, PowerPoint, Office, Excel, etc.), Microsoft Project, Smartsheet, or equivalent.
A self-starter who demonstrates critical thinking, self-motivation, time-management, courage, and curiosity.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors, and our communities.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Waterfall Project Management; Technical Projects; People Management
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years