Technical Sales Coordinator - Eide Bailly LLP

Location: Sioux Falls, SD, and Fargo, ND

Work Arrangement: In-office or Hybrid 

A Day in the Life 

A typical day as a Customer Service Representative (Technical) supporting sales representatives might include the following: 

• Creating and managing quotes, purchase orders, and invoices. ·
• Maintaining accurate records in database systems.
• Tracking shipments and addressing customer inquiries.
• Resolving issues related to orders and ensuring timely resolution.
• Maintaining and building strong relationships with vendors.
• Assisting with product registrations and related processes.
• Providing exceptional technical support and solutions to our clients.

Who You Are 

• You have 2+ years of experience in customer service, inside sales and technical support, or a similar role.
• You have an Associate’s Degree in Business, Information Systems or related field preferred.
• We use ConnectWise and can teach to anyone who wants to learn.
• You are proficient in Microsoft Excel for data management and reporting.
• You have strong communication skills for effective customer interactions.
• You have the ability to handle multiple tasks and prioritize effectively.
• You are adaptable to changing customer needs and order priorities.
• You have a demonstrated commitment to delivering high-quality customer service.

Must be authorized to work in the United States now or in the future without visa sponsorship. 

Making an Impact Together 

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.   

Benefits 

Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.  

Next Steps 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page.  

For extra assistance in your job search journey, explore EB Career Resources—a complimentary external tool that offers career exploration, resume workshops, interview prep and other professional development options. 

Eide Bailly LLP is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws.