Technical Service Assistant at TEKsystems

Overview:

The technical service assistant for this top insurance company in the greater Hartford area will provide technical support to the Commercial Insurance department. Responsible for the new and renewal process and will assist the unit in other technical and clerical duties as assigned. (Entry Level Position)

Duties:

• Assists in the renewal process by processing renewal certificates, obtain driver information and MVR reports when applicable and prepare auto ID cards.
• File certificates of insurance in filing cabinets and folders.
• Coordinate the preparation and distribution of auto identification cards.
• Data entry into system and verifies that the data is accurate, complete and conforms to established procedures.
• Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer.
• Communicates in a positive manner to contribute to a cohesive, pleasant work environment.
• Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing
• Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment.
• Stays current on issues impacting the industry by maintaining expertise in functional area

Requirements:

• Bachelor's degree in Business or a related field and/or equivalent education or work experience.
• General understanding of commercial property/casualty coverages is preferred but not required.
• Strong working knowledge of MS Word, Excel, Outlook.
• Typing speed of 50 wpm or higher.
• Organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines.
• Ability to communicate professionally with associates, external clients and insurance carriers.
• Strong customer service skills required.
• Ability to multi-task and work in a deadline driven environment.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.