Technical Services Consultant / IT Consultant - MainSpring

Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)

Job Location: DC Metro Area

Type: Fulltime, Mon-Fri

Number of Openings: 1

Salary Range: $90,000-$110,000 annually 

Start Date: Contingent

The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Primary Roles and Responsibilities:

• Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
• Consult with end users and manage back-end systems.
• Plan, execute and deploy computer, server and cloud solutions.
• Implement network and printer reconfigurations.
• Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. 

Job Requirements and Qualifications:

• Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and above
• Install, configure and troubleshoot Microsoft Windows 11
• Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
• Hands-on experience with ISP/router/firewall management
• Thorough knowledge of Ethernet network environments, Active Directory user and group management
• Ability to troubleshoot computer and peripheral hardware issues
• Microsoft certifications preferred, specifically Azure, Intune and Power BI
• Experience with ConnectWise Manage and RMM preferred
• Cisco, Apple, VMware, CompTIA certifications a plus
• NIST 800-171/CMMC experience preferred
• AWS certification preferred
• Excellent customer service skills and strong interpersonal communications skills
• Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
• Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
• Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.

About MainSpring:

• Medical, Dental and Vision coverage for employee and family
• 401k company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
• Health Reimbursement Account (HRA) w/ medical coverage
• 7 Paid Holidays 1 Floating Holiday
• Paid Time Off (PTO)
• Bonus plans
• Tuition Reimbursement Program
• Employee Assistance Program
• Employee Referral Program
• Dynamic Recognition and Rewards
• Work with Industry-Leading Talent
• Promotion and Advancement Tracks

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