Technical Services Technician - Synigent Technologies

Technical Services Technician

We are seeking a Technical Services Technician to join our team in Southern Pines, NC. In this role, you'll provide technical support to field technicians and end-users of commercial products.

HVAC Dispatchers, Technical sales reps - Please apply!
 

Key Responsibilities:

• Offer troubleshooting and repair support via various communication channels.
• Develop troubleshooting guides for our products.
• Respond to customer inquiries by phone, email, and other platforms.
• Collaborate with product development engineers on service parts.
• Coordinate on-site service requests and process credit requests.
• Train team members on new and updated products.

Qualifications:

• Associate’s degree in engineering technology or similar, or equivalent experience.
• 2+ years of relevant work experience.
• Ability to travel up to 10%.
• Strong written and verbal communication skills.
• Proficient troubleshooting skills for commercial food service equipment.
• Strong computer skills, particularly with Microsoft Windows.

We offer a competitive compensation package, including health benefits, profit sharing, paid time off, and more. If you’re ready to make an impact, apply today!