Technical Support Analyst (33751356) - The Cigna Group

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. 

Notes about the role:

• Fully Onsite
• 3pm 11:30pm with half hour lunch
  • Monday - Friday
• Bachelor not required but highly preferred
• No special license or cert
• 3-5 yrs exp PC/LAN Technical experience
• Supporting a specialty pharmacy

Duties:

• Delivers professional activities in the IT Support job family with a focus on Technical Support.
• Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
• Assists in modifying existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation.
• Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
• Provides standard professional advice and creates initial reports/analyses for review.
• May provide guidance, coaching, and direction to more junior members of the team in Technical Support.

Education:

• BS in IT or related field or equivalant experience

Experience Needed:

• 3-5 Years PC/LAN Technical experience

Hourly Pay Rate Range (dependent on location, experience, expectation) 

The pay range that Magnit reasonably expects to pay for this position is: $25.79/hour-$34.39/hour 

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)