Technical Support Associate Analyst - Randstad USA
Colorado Springs, CO 80907
About the Job
Enterprise Healthcare client has an immediate opening for a highly motivated
Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
Ability to work with various levels of stakeholders (clinical and technology, operational and executive etc).
location: Colorado Springs, Colorado
job type: Contract
salary: $20.50 - 30.50 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
- Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
- This position is within a hardware depot that fulfills hardware deployment requests as related to new hires, break-fix deployments and device refreshes.
- Under direct supervision, assist with hardware depot related functions including imaging desktop and laptop computers, managing inventory, testing/troubleshoot a variety of computer, network & telecommunications equipment, preparing devices for end users, packaging hardware for shipment, receiving supplier shipments, auditing inventory, responding to email escalations and providing hardware technical support.
- Serve as point of contact to fulfill hardware replacement requests via Service-Now ticketing
- Receive, package, and ship hardware as required
qualifications:
- Experience level: Entry Level
- Minimum 2 years of experience
- Education: Associates
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
