Technical Support Specialist from Collabera
Chandler, AZ
About the Job
Position Details:
Client: Banking
Job Title: Technical Support I
Duration: 12 months contract (higher extension possibility, based upon performance)
Location: Chandler AZ
Shift: Monday to Friday | 8:00 AM - 5 PM
Pay Range: $19/hr to $20/hr
Position Summary:
- Internal Employee Technology Support role for a global user-base.
- Role involves basic troubleshooting of MS applications and proprietary system via phone.
- Desired experience in MS Office application suite -- how to, in addition to troubleshooting.
- Candidate should have excellent customer service skills. In-house training will be conducted.
- Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems.Desired Skills:
- Technology Call Center and or Customer Service experience desired.
- Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
- Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.
Salary
19 - 20 /hour
