Technical Support Specialist - Pro Resources Staffing Services
Fort Wayne, IN 46825
About the Job
Pro Resources is seeking a qualified Electrical Support Specialist with a foundational knowledge of electricity and manufacturing. The ideal candidate will be responsible for providing exceptional customer support and will be comfortable walking customers through troubleshooting processes.
Shift and Compensation
- Pay Range: $17 - $22 per hour, depending on qualificationsHours: 7:30am-4pm
Job Duties
- Key Responsibilities:- Assist customers by guiding them through troubleshooting steps over the phone or via email.- Collaborate with partner companies to coordinate repairs and service requests.- Manage the shipping of parts and materials to customers and repair teams.- Conduct follow-up calls to ensure customer satisfaction and confirm successful resolution of issues.
Background Profile
- Basic understanding of electrical systems and manufacturing processes.- Strong communication and problem-solving skills.- Ability to manage multiple tasks efficiently.- Previous experience in a technical support or customer service role is a plus.
#Fort Wayne
Source : Pro Resources Staffing Services
