Technical Support Specialist at AIMIC Corp

Title: IT Technical Support Specialist
Duration: 6 Months Contract with an extension
Location: Allen Building, Milledgeville 31062

Overview:
Provide ongoing IT support for users via phone and site visits, troubleshooting issues and implementing software solutions to optimize operations.

Key Responsibilities:

• Maintain IT operations (e.g., operating systems, security tools, hardware/software)
• Install, configure, and support hardware, workstations, and printers
• Resolve end-user issues, enhance productivity, and ensure system efficiency
• Train employees on IT systems and provide technical support as needed
• Research and implement new technologies and perform system upgrades

Required Skills:

• Expertise with troubleshooting MS Office 365, VPN, Adobe, and encryption tools (3+ years)
• Proficiency in resolving issues with peripherals (printers, scanners, etc.)
• Experience in Active Directory and troubleshooting end-user devices
• Basic networking knowledge (e.g., command-line troubleshooting)