Technical Trainer - VersAbility Resources Inc.

Position Purpose: Responsible for preparing, conducting, and evaluating training for corporate programs. Writes literature and materials to be used in training. Conducts classes for new users and provides support and follow-on training to existing users.  Manages the use and performance of our Electronic Health Records system.

 Primary Duties:

• Remain technically proficient in the functionality of our Electronic Health Records system.
• Maintain standard operating procedures on the use of our technology-based systems.
• Create and review technical training programs according to organizational requirements.
• Assess training needs and certification requirements.
• Update training materials to generate higher productivity and safety among employees.
• Research training materials that can enhance VersAbility’s training procedures while providing value to employees.
• Identify future training needs and create a curriculum to facilitate the training.
• Lead programs to assist employees with transitions due to technology changes.
• Conduct orientation programs and arrange on-the-job training for new hires.
• Prepare training schedules٫ classroom agenda and training materials٫ such as presentations٫ worksheets and other reference materials.
• Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.
• Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
• Tailor training programs as needed to maximize the accessibility of VersAbility’s technology programs.
• Communicate with leadership and managers to ensure all training needs are met.
• Perform other duties as assigned.

 Qualifications/Skills Knowledge & Abilities:

 Education:  Degree in a relevant technical field such as IT; must be willing to pursue additional certification such as CTT+ (Certified Technical Trainer) within 90 day

Experience: 3+ years' experience of working as a Technical Trainer or Professional Development position. Credible knowledge is highly preferred.

 Skills Knowledge & Abilities:

• Significant experience in designing course content
• Excellent knowledge of modern training techniques and tools in technical subjects with adult learners
• Good experience of addressing training needs with complete courses
• Good practical experience with MS Office
• Strong communication skills; must be able to effectively speak to a classroom of trainees in a manner that results in the successful transfer of knowledge and technical skills
• Strong organizational and time-management abilities

 Environmental:  Typically, the employee will be standing for periods of time while training. Occasionally may sit comfortably to do the work; however, there may be some walking, standing, bending, carrying of light items such as books, small parts, driving an automobile, etc.  No special physical demands are required to perform the work.

VersAbility Resources Inc. is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran