Technical Trainer I - United Wholesale Mortgage

 

As a Software Test Automation Trainer, you will take the lead in equipping individuals with little to no automated testing experience to adopt a quality mindset and become proficient in providing automated testing solutions to support product releases. This position requires individuals who are excited to provide the foundational knowledge and skills necessary to our team members so that they can effectively fulfill the role of a Quality Engineer. Through engaging instruction, hands-on exercises, and practical examples, you will empower participants to embrace testing methodologies and drive successful deployments.

WHAT YOU WILL BE DOING

• Conduct instructor-led facilitation, hands-on labs, role-play scenarios, and teach-backs to reinforce understanding and practice application.
• Foster an inclusive and engaging learning environment, encouraging active participation and knowledge sharing.
• Teach fundamental quality concepts and principles, including functional and non-functional testing, defect management, test strategy, test development, test management, and risk analysis and mitigation.
• Provide guidance and mentorship to learners, addressing their questions, concerns, and challenges.
• Assess participants' progress through assessments, quizzes, and feedback, and provide follow-up as needed.
• Collaborate with instructional designers, training coordinators, and subject matter experts to assist in the creation, auditing, and coordination of training content.
• Work closely with business stakeholders and IT leadership to support organizational quality initiatives.
• Prioritize self-learning and keeping up-to-date on evolving test automation and tools and training and development standards and best practices.

WHAT WE NEED FROM YOU

Must Have Qualifications:

• Computer-related degree or equivalent experience.
• Previous software automation testing experience.
• Proficient coding skills utilizing C#.
• Strong understanding of testing methodologies and architecture with previous experience using the following technology tools and techniques: Docker, Postman, RestSharp, Selenium, Stryker, JMeter, Load Runner, SpecFlow, PactFlow, Microsoft Visual Studio 2019 or newer, CI/CD Model, Test Scaffolding, Test Containers, Kafka, and Wire Mock.
• Experience in writing advance queries in SQL using joins.
• Previous experience utilizing performance monitoring tools, such as Dynatrace or Splunk, during test execution as a part of the release pipeline.
• Excellent verbal and written communication skills, with the ability to convey complex concepts in a clear and engaging manner.
• Passion for teaching and facilitating learning experiences, particularly with adult learners.
• Ability to create a supportive and inclusive learning environment to accommodate diverse backgrounds and learning preferences.
• Patience, empathy, and the ability to adapt teaching approaches to meet the needs of individual participants.
• Proficient in Microsoft Office 365, including Word, PowerPoint, Excel, Outlook, and OneNote.

 

Nice to Have Qualifications:

• Agile expertise
• Leadership experience
• Fluent in Confluence
• Experience with work tracking tools such as Jira or TFS

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.