Technical Training Consultant, Sr - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU’LL BE DOING

The technical trainer develops and delivers training courses for the installation, maintenance, and servicing of HVAC products under limited supervision. This role involves organizing and conducting entry-level to advanced training programs for both internal and external customers, specifically focused on all disciplines of HVAC theory and application and Lennox HVAC equipment. Additionally, the technical trainer will communicate processes and strategic tactics to help achieve departmental goals and other tasks as per organizational needs.

Duties include:

- Develop course content, determine teaching methodology, and conduct training programs. Work is reviewed for technical accuracy and adequacy.

- Develop, test, maintain, and deliver courses and materials used to train external and internal customers in all HVAC applications and disciplines.

- Establish course content and student learning objectives as needed.

- Prepare course syllabi, lesson plans, and student manuals and coordinate the development of training assets.

- Conduct training sessions and develop criteria for evaluating the effectiveness of training activities.

- Update course documentation continuously to ensure timeliness and relevance.

- Conduct training needs assessments.

- Maintain and update inventory of course materials and lab equipment. Keep live lab equipment functioning to deliver hands-on training to end users.

- Develop eLearning training/awareness videos using a variety of Learning & Development tools

- May travel 30-50% depending on project requirements.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
• Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
• Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $75,200 - $98,700 and will be based on the candidate’s qualification, experience, and education.

WHAT WE ARE LOOKING FOR: 

- Bachelor's degree or an equivalent combination of education and experience.

- At least 5 years of related experience.

- HVAC industry certifications, 608 EPA certifications, and other industry certifications and licensing

- Advanced knowledge of HVAC products and the application & diagnostic techniques and services.

- Knowledge and ability to apply adult learning theories to classroom situations.

- Developed presentation skills using a variety of technologies.

- Strong verbal and written communication skills required.

- Proficient in using Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

- Proficient in leading WebEx and Teams meetings and webinars

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER: 

Lennox offers employees a variety of flexible work options.  

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

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