Technical Training Lead Analyst (33755605) - The Cigna Group

This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. 

Duties:

• Provides advanced professional input to complex Coaching & Training assignments/projects.
• Responsible for development and delivery of training materials on company products, processes and technologies so as to ensure that team members develop, maintain, and increase their own technical and/or process knowledge.
• Develops and implements training activities directed at both employee competencies and technical skills.
• Collaborates with other functions to ensure that course materials reflect current specifications and to obtain information on new processes, IT programs and equipment.
• May visit work locations to confirm effectiveness of technical training programs.
• Supports and provides direction to more junior professionals.
• Works autonomously, only requiring “expert” level technical support from others.
• Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures.
• Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Technical Training.

Skills:

• Prior experience Creating/Designing facilitating training/workshops and strong knowledge and understanding of Adult Learning principals highly preferred.
• Experience in coaching, mentoring, monitoring, and providing feedback required.
• Impressive communication, presentation, and interpersonal skills
• Experience with Microsoft Office programs, (Word, Excel, PowerPoint, & Outlook) - WebEx skills required.
• Experience with e-learning tools, LMS and Articulate
• High level of organization and time management required
• Self-starter
• Ability to plan for and Adapt to a changing environment

Education:

• High School Diploma or equivalent required.  Bachelor’s Degree preferred

Hourly Pay Rate Range (dependent on location, experience, expectation) 

The pay range that Magnit reasonably expects to pay for this position is: $30.14/hour-$40.19/hour 

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)