Technical Training Manager - Critical Environments - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

SUMMARY

The Technical Training Manager will work with Designated Training Engineers (DTE) to on-board, qualify and train the engineering team on equipment, operation of equipment, local processes and procedures The role is to ensure new engineers are properly qualified and existing employees are up-skilled.

RESPONSIBILITIES  

• Data center or critical facilities training experience is required.

• Onboard all new employees for region.

• Deliver qualification program to engineers/leads/chiefs.

• Evaluate strengths and weaknesses of the operations teams and determine appropriate corrective actions to upgrade knowledge and skill gaps.

• Oversight of the training program (TDP) process.

• Ambassador to the Critical Awareness Process.  

• Translate critical facilities requirements into training sessions and share with the platform when applicable.

• Coordinate and manage delivery of the site drill program.

• Build annual training programs w/schedules.

• Audit established programs, ensuring latest versions are documented.

• Maintain records on all training activities.

• Integrate client systems training into overall training program.

• Regional HSE lead; 5% of workload.

• Performs additional job duties as requested.

MINIMUM REQUIREMENTS

• Must have minimum 5 years’ experience with a strong data center/critical facility background, including UPS Systems, emergency generators, and switchgear

• Ideal candidate will have a minimum of 2 years of  direct training experience, including demonstrated curriculum development and delivery.

• High School diploma or GED equivalent

• Working knowledge of computer applications including Word and Excel.

• Demonstrated verbal/written communication skills.

• Proven record of excellent internal and external customer service.

• Position may require up to 30% regional travel as required

Location:

On-site –Chandler, AZ

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.