Technical Training Officer, Engineering, Signals and Communications - Canadian National Railway Company

Job Summary

The Technical Training Officer, Engineering, Signals and Communications (S&C) is responsible for training S&C employees through the entire Apprenticeship Training Program and Communication Technician Programs, as well as providing updates and refresher trainings to existing employees. The incumbent is required to train, mentor, coach and qualify employees on various S&C techniques. Additional tasks include maintaining training facility equipment, job aids and scheduled maintenance records.

Main Responsibilities

Training Delivery

·       Act as a Subject Matter Expert (SME) for the creation and update of training materials

·       Provide training to employees through classroom instruction, hands-on demonstrations and training exercises

·       Maintain an understanding of how to practically apply skills related to S&C equipment

·       Evaluate trainees’ ability to demonstrate tasks proficiency

·       Administer and grade exams

·       Complete performance and qualifying documents and ensure all training events are collected in the Learning Management System (LMS)

·       Carry out other engineering-related training as needed

Maintain and Upgrade Facility Equipment

·       Assess functionality of laboratory equipment prior to training

·       Repair all malfunctioning laboratory equipment

Develop Comprehensive Training Plan

·       Collaborate with Managers and Senior Managers to resolve and identify functional training needs

·       Develop training delivery plan

·       Establish training delivery schedule designed to meet training needs

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday, with possibility of occasional weekend or off-shift training. The role requires minimal travel (20%) to carry out field training and quality audits.

Requirements

Experience

Signals & Communications

·       Between 5 to 10 years of S&C experience

o   Experience as a Signal or Communication Supervisor*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

·       High School Diploma or General Educational Development (GED)

·       Qualified as an S&C Maintainer or Communication Technician

·       Valid Driver’s Licence

·       Any additional education in Electronics, Electrical Engineering or other related field such as Physics or Mathematics*

*Any designation for these above would be considered as an asset

Competencies

·       Leads by example for the safety and security of all

·       Considers environmental impacts in every action and decision

·       Collaborates with others and shares information

·       Promotes equity and diversity

·       Sets direction and inspires others

·       Communicates with impact

·       Provides recognition

·       Develops self and others

·       Knows the business and stays current on industry needs

Technical Skills/Knowledge

·       Strong knowledge of CN’s S&C department and field operations

·       Proficient in Microsoft Office (Word, Excel, PowerPoint)

·       Advanced communication skills in English (written and verbal)

·       Knowledge of Systems Applications and Products (SAP) as well as Signals & Communications Inspection System (SCIS)*

·       Proficient in Learning Management Systems (LMS)*

*Any knowledge for any of the above would be considered as an asset