Technical Training Specialist at Kforce Inc.
Saint Louis, MO 63130
About the Job
- Works with project management to determine the needs of stakeholders impacted by the change, helps determine deployment approach and methods (coaching, self-paced learning, instructor led learning, eLearning), and plans and delivers needed training materials (job aids, on-line help, deployment training user guides, self-study guides, supporting web pages) and communications leading up to training and deployment of new services
- Develop, test, implement and present training in multiple formats such as case scenarios, simulations, eLearning, etc. following prescribed strategies and methods
- Conduct needs analysis; Participate in the evaluation of training needs and recommend effective solutions to achieve successful adoption across a wide and varied environment; Solutions may include job aids, in-system guidance, on-demand online training, multimedia resources, instructor led trainings, visual guides, hybrid sessions, workshops, or lab hours, and should include an awareness of accessibility standards, actionable metrics, and ongoing operational needs
- Collaborate effectively with Subject Matter Experts, the program team and the Training Lead, to ensure deliverables are timely, and risks are identified and communicated appropriately
- Develops adoption metrics and other methods of measuring the success of training and communications
- Reviews and monitors the effectiveness of training programs and communication plans; Leads and implements continuous improvement plans for training and communication
- Compiles training and performance support feedback, as needed
Requirements:
- Bachelor's degree in a relevant field with five or more years of experience in instructional design, especially in support of high impact initiatives in large, complex environments preferred
- Experience leading and instructing in-person and online classes
- Familiarity with business intelligence tools (i.e. Cognos) and developing training for it
- Understanding of data warehouse concepts and developing training on it
- Prefer local applicants, but we are open to remote for the right candidate
- Experience working in higher education or academic medicine is a plus, as is consulting/agency experience
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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