Technical and Warranty Support Administrator - American Golf Cars

Job Summary:

AdvancedEV is looking for a Tech and Warranty Support Admin to provide professional dealer service support, primarily through phone and email support platforms, to resolve current service and warranty issues, and ensure minimal vehicle downtime. This role will also fulfill and process orders, accept incoming shipments, and oversee the general organization of the warehouse.

Duties/Responsibilities:

• Maintains an accurate running inventory.
• Restocks supplies and inventory; places blanket and special orders as needed.
• Enters purchase order data in the inventory control system.
• Accepts, verifies, inspects, and records all deliveries according to policy.
• Records, reports, and returns defective items.
• Processes invoices, supplying necessary data to accounting or other appropriate department for payment and recordkeeping.
• Maintains the organization and cleanliness of the warehouse area.
• Handles complaints related to shipments; notifies supervisor of any shipping or receiving issues.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Thorough understanding of warehouse policies and procedures.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and customer service skills.
• Excellent time management skills.
• Proficient with inventory control systems

Education and Experience:

• High school diploma or equivalent required.

Physical Requirements:

• Must be able to complete various activities in the warehouse that may require hours of lifting, standing, and carrying.
• Must be able to move up to 50 pounds at a time.

Hours: M-F 8am-5pm

Pay:  Based on experience

Benefits:

• Health Insurance
• 401k
• PTO
• Paid Holiday's

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