Technical Writer/Business Analyst - Halvik

Support workflow processes to ensure successful completion of revision cycle and distribution of technical publications. Follow established quality processes to ensure accuracy, ease of use and timely delivery of each revision cycle content. Write technical publications content, conduct reviews and analyses of technical documents, and maintain thorough understanding of how complex systems operate and how they are to be integrated into technical manuals for end users. Consult with internal and external customers to create or revise technical manuals to support the departmental and corporate operating priorities. Provide input on new processes or technology for integration into technical publications and business model. Assist in developing solutions for overcoming technology/technical issues introduced by outside suppliers for incorporation into existing manuals.

What You Need:

• DoD Top Secret Clearance, with SCI eligibility
• College Degree or equivalent experience.
• 4+ years supporting professional services and/or IT-related projects, preferably Department of Defense (DoD)
• BA/BS or MA/MS degree
• Experience preparing and updating written products including strategic plans, guidance documents, meeting notes, communication plans and associated communications documents, survey summaries and reports, studies, briefings, user and training manuals, and proposals.
• Skilled in reviewing written products for spelling, grammar, context, flow, and clarity for documents targeting various forms of leadership, users and stakeholders.
• Skilled in explaining scientific and technical ideas in simple language suitable for various audiences.
• Have the ability to manage multiple projects with simple and complex procedures, and interact with the program offices technical staff, analysts, program managers, and customers in the development of their required document preparation, presentation, and publication.

• Creating, editing, and maintaining technical documentation for various information technology (IT) and Cloud engineering, services and solutions; working collaboratively with engineers, architects, and other stakeholders to understand the technical requirements, best practices, and concept of operations for IT and Cloud customers
• Preparing standard operating procedures (SOPs) and service level agreements (SLAs) to ensure adherence to an organization's IT and Cloud requirements, and that projects meet customer business, service, and regulatory requirements
• Knowledge and understanding of cyber and information security requirements, and working with cybersecurity experts to draft technical documentation and deliverables.
• Experience with the Defense Counterintelligence and Security Agency (DCSA), or similar Defense agency, and associated stakeholders in a Defense environment is preferred.