Technical Writer - Civco Medical

Summary

At CIVCO, our team of associates based in the Midwest, are passionate about making-image guided procedures safer. For over 40 years, we have been committed to developing products that enable safer outcomes, always with patients at the center of our focus. Ultrasound technology is rapidly evolving and CIVCO products offer critical accessories to enable technology use and improved procedures.  Though CIVCO’s global business is growing rapidly, we remain committed to maintaining the entrepreneurial, family-focused spirit our company was founded on.

We are looking for a detail-oriented, quick learner to join the Technical Communications team to create and maintain product labels and instruction manuals for CIVCO’s large breadth of products. Product labels and instruction manuals are utilized to communicate complex and technical information in a clear and concise manner, while meeting global medical device regulations.  The Technical Writer works cross-functionally to gather information, create documents, and finalize publications prior to release.

Primary Location: United States (US) – Iowa- Coralville

Function: Technical Communications

Onsite/Remote: Preferred Onsite with eligibility for a hybrid work schedule

Your Responsibilities

As a Technical Writer at CIVCO, you will,

1. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
2. Create high-quality documentation using the latest HTML and CSS standards.
3. Design artwork for presentation in documentation.
4. Process and release instructions and product labeling through change management software
5. Proofread and peer review documentation.
6. Coordinate instruction translations and product/service ordering.
7. Manage external vendors for translations and printing.
8. Participate in special projects as they arise in the department.
9. Other duties may be assigned.

Job Specifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education, Experience and Certifications

Minimum of an Associate's degree (A. A.) or equivalent from two-year college or technical school; preferred bachelor’s degree from a four-year college or university or equivalent combination of education and experience.

What You Need:

• Attention to the details of a project or task is crucial to ensure your work is accurate and free of errors.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Knowledge of HTML and CSS. MadCap Flare authoring experience is desired, but not required.

• Ability to write clearly and concisely according to company standards and global standards.
• Strong communication skills, especially when working in cross-functional teams.
• The ability to give and accept constructive feedback between team members.
• Computer skills including proficiency in Microsoft Office software.
• Ability to stay up-to-date technically and apply new knowledge to your job.
• Regular attendance and face-to-face interaction with team members, peers and management is required for the ability to complete work and receive support.

• Participate with and communicate with cross-functional teams representing product Labeling.

What Makes You Stand Out:

• Knowledge of MadCap Software programs.

• Knowledge of Adobe InDesign, Photoshop, and Illustrator software programs.
• Familiarity with Change Management Systems or experience with Windchill Change Management System.

What You’ll Get

At CIVCO, you are empowered to create a career that will take you where you want to go.  Here, you’ll enjoy the freedom to explore new projects, the support to think outside the box, and the autonomy to lead from any position within the company. We offer a competitive benefits package including parental leave, hybrid work and flexible hours, a relaxed dress code, and eight hours of community service annually to name a few. 

An Equal Opportunity Employer, CIVCO requires a diversity of people, perspectives, and ideas to address the complex challenges of our global business. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Engineering