Technical Writer at ApTask

About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.



Rate Range: $55-$70/Hr



Job Description:

• Any experience with Big Data, Cloud Technologies is a big plus.
• Client is not looking for someone who is just going to organize existing material but need someone who can interview Architects and produce technically accurate and well written documentation.
• Possess a developer-centric vision for how documentation should be organized and presented on multiple platforms.
• Develop, write, organize, and deliver digital content (online help, developers’ guides, release notes, and UI microcopy, etc.) for new and existing products.
• Be a steward of the technologist experience, leading the delivery of efficient and effective and developer-obsessed solutions
• Produce technically accurate and well-written documentation, working with cross-functional partners to understand and align on project objectives, goals, and requirements.
• Create and test content (PDF and HTML) for accessibility compliance to ensure the best experience for all users.
• Ensure consistency of style and tone in all materials, following corporate standards and accepted technical writing principles.
• Collaborate with a team comprised of product owners, technology partners, agile teams, and executive leadership to document technology products for new and existing technical specifications.
• Synthesize large amounts of information for broader consumption across the organization.
• Support all controls and compliance requirements and ensure that all pre- and post-launch conditions are met to release documentation on time.
• Create and deliver experiences that delight and positively influence both internal and external stakeholders.

• Familiarity with concepts and the use of a screen reader (NVDA or JAWS) to test PDF files.
• Experience working with subject matter experts to translate technical information into clear, logical, content for laypersons use in online help, developers’ guides, release notes, etc.
• Strong project management skills, including the ability to manage schedules and deadlines for multiple projects.
• Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, marketing, and legal and compliance experts.
• Strong research, problem-solving, and analytical skills; attention to detail; willingness to explore new ideas and creative solutions.
• Self-motivated; able to work independently while also contributing to the success of the team.
• Knowledge of Content Strategy methods and trends with practical experience applying this knowledge.
• Proficiency with MS Office (Word, PowerPoint, Excel). Knowledge of MS SharePoint or Confluence a plus.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .