Technical Writer - Planet Interactive

Location: REMOTE 
Pay Rate: Up to $47/hour (DOE)
Duration: 6 Months, potential to extend

Planet Interactive is looking for a Technical Writer to join our well known lifestyle  technology client on an 6-month contract. This is a full-time, 40 hour per week role working a remote schedule.

Technical Writer Responsibilities: 

• Write, edit, and proofread help content that’s easy to understand and matches the brand voice and writing standards
• Juggle multiple projects and be responsible for publishing, editing, and maintaining content on the Help Center and Policy website 
• Perform content audits, publish content using the content management tool, identify any publishing issues, and perform necessary troubleshooting 
• Learn about product and policy updates and explain them according to brand, writing, and regulatory standards
• Follow formatting, publishing, and translation processes and best practices
• Collaborate with cross-functional teams to make sure content is reviewed and approved, published on time, and translated for a global audience

Technical Writer Qualifications: 

• Experience creating and maintaining content for a help center or knowledge base
• Technical writing experience with a focus on policy, compliance, privacy, regulatory standards, or trust and safety
• Ability to turn complex product or technical details into clear, approachable help articles 
• Experience working with internal or external partners (for example, support, policy, project management, engineering, localization team members) to deliver projects on-time
• Ability to identify, prioritize and resolve issues quickly and to follow through on assignments with minimal supervision
• Strong work ethic, exceptional judgment and impeccable integrity
• Ability to focus on specific project details while also considering how individual updates and topics fit into the big picture of safety, support, and voice and tone

#LI-MM1