Technical Writer Team Lead - INFICON

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Job Functions

• Complete documentation work for major and minor software releases to ensure all communication goals are on time.
• Collaborate with cross-functional teams, including developers, product owners, testers, and engineers, to gather information and define documentation requirements for creating and publishing customer-facing software help.
• Provide guidance and support to technical writers, reviewing their work and ensuring adherence to documentation standards and quality metrics.
• Develop documentation plans and roadmaps, allocating resources, and tracking progress to ensure timely delivery of documentation deliverables.
• Set goals, priorities, and deadlines for documentation projects in alignment with business objectives.
• Serve as a point of contact for escalations and resolving documentation-related issues or conflicts.
• Collaborate on Microsoft Teams and video calls with other members of the development teams.

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Required Skills and Experience:

• Five to seven years of experience in technical writing for an engineering software application.
• A Bachelor's degree in chemical, industrial engineering, writing or a related field.
• Ability to quickly develop a working knowledge of software products, processes, and applications.
• Passion for clear communication and creating work instructions.

Preferred Skills:

• Semiconductor Manufacturing or high-tech manufacturing

Optional Skills:

• Experience with documenting engineering procedures.
• Any experience with semiconductor manufacturing.
• Comfortable navigating Windows, networking, and databases in enterprise-level IT environments.
• Experience with help authoring tools such as Confluence.
• Experience with bug-tracking software and source-code control applications such as JIRA and  Bitbucket with SourceTree or Git Extensions.
   

For New York, the expected salary range for this position is between $90,000 and $125,000 per year. In addition, INFICON employees are eligible for a profit sharing bonus with a target of 10%.  The actual compensation will be determined based on experience, location, and other factors permitted by law

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment. 

INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.