Technician - Truck and Bus Field at MacAllister Machinery
Indianapolis, IN
About the Job
Objective
This position is responsible for troubleshooting and performing on-site, truck and/or bus repair jobs.
Responsibilities
Primary Responsibilities:
Performs scheduled services and repairs on truck or buses (engines, drivetrain, chassis, electrical systems) in the field using proper tools and procedures
Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
Maintain customer satisfaction by ensuring customer needs and deadlines are met
Complete all scheduled repairs in a safe and efficient manner
Follow all safety and contamination control rules and regulations
Adheres to all safety rules and maintains quality housekeeping in work area
Maintain company issued equipment and vehicle per company policy
Qualifications
Position Requirements
Required:
High School diploma or GED or equivalent work experience
3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
Valid Driver’s License
Preferred:
5 years or more experience with diesel engines (Caterpillar or Cummings is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
Medium Duty Cummings Engine Certification
Chauffer’s License or ability to obtain one within 6 months of employment
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
Strong communication skills, including verbal, written and listening skills.
Strong multitasking abilities, detail-oriented and self-motivated
Excellent customer service skills
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
Ability to work in a fast-paced, high-pressure, deadline driven environment
Ability to work overtime and weekends as needed
Physical Requirements of Position:
Occasional confined sitting (at computer, in car, etc.)
Occasional non-confined sitting (able to move about at will.)
Frequent standing or walking
Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds
Occasional working at heights (such as scaffolding, rooftops, or ladders)
Frequent communication with other individuals
Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors
Frequent use of near and far vision acuity
Must be able to identify objects within two feet or less and at a distance of 20 feet.
Work Environment of Position:
Frequent exposure to:
Extreme cold (below 32 degrees)
Extreme heat (above 100 degrees)
Noise (need to shout in order to be heard)
Vibrations (exposure to oscillating movements of the extremities or whole body)
Air particles (Dust, gas, fumes, steam, chemicals, and etc.)
Outside weather conditions
High voltage system
Walking or standing on uneven ground (gravel, rocks, mounds)
Moving mechanical parts machinery (fork-lifts, tractors, mowers)
Wearing protective equipment (respirator, mask, earplugs, gloves, eyewear, etc.)
Other Requirements of Position
Major responsibilities typically require a modest amount of creativity and latitude
Employee typically operates under general instructions with some established procedures and policies
If an error is made while in this position, it will require some effort to identify the effort and can impact the company in regards to safety, productivity, and financial
Frequently communicates with management, coworkers, and vendors
Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
This position is responsible for troubleshooting and performing on-site, truck and/or bus repair jobs.
Responsibilities
Primary Responsibilities:
Performs scheduled services and repairs on truck or buses (engines, drivetrain, chassis, electrical systems) in the field using proper tools and procedures
Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
Maintain customer satisfaction by ensuring customer needs and deadlines are met
Complete all scheduled repairs in a safe and efficient manner
Follow all safety and contamination control rules and regulations
Adheres to all safety rules and maintains quality housekeeping in work area
Maintain company issued equipment and vehicle per company policy
Qualifications
Position Requirements
Required:
High School diploma or GED or equivalent work experience
3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
Valid Driver’s License
Preferred:
5 years or more experience with diesel engines (Caterpillar or Cummings is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
Medium Duty Cummings Engine Certification
Chauffer’s License or ability to obtain one within 6 months of employment
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
Strong communication skills, including verbal, written and listening skills.
Strong multitasking abilities, detail-oriented and self-motivated
Excellent customer service skills
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
Ability to work in a fast-paced, high-pressure, deadline driven environment
Ability to work overtime and weekends as needed
Physical Requirements of Position:
Occasional confined sitting (at computer, in car, etc.)
Occasional non-confined sitting (able to move about at will.)
Frequent standing or walking
Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds
Occasional working at heights (such as scaffolding, rooftops, or ladders)
Frequent communication with other individuals
Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors
Frequent use of near and far vision acuity
Must be able to identify objects within two feet or less and at a distance of 20 feet.
Work Environment of Position:
Frequent exposure to:
Extreme cold (below 32 degrees)
Extreme heat (above 100 degrees)
Noise (need to shout in order to be heard)
Vibrations (exposure to oscillating movements of the extremities or whole body)
Air particles (Dust, gas, fumes, steam, chemicals, and etc.)
Outside weather conditions
High voltage system
Walking or standing on uneven ground (gravel, rocks, mounds)
Moving mechanical parts machinery (fork-lifts, tractors, mowers)
Wearing protective equipment (respirator, mask, earplugs, gloves, eyewear, etc.)
Other Requirements of Position
Major responsibilities typically require a modest amount of creativity and latitude
Employee typically operates under general instructions with some established procedures and policies
If an error is made while in this position, it will require some effort to identify the effort and can impact the company in regards to safety, productivity, and financial
Frequently communicates with management, coworkers, and vendors
Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.