Technology Process Engineer at Brinks
Coppell, TX 75019
About the Job
Brinks Texas License #C00550
About Brink's:
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100countries.
Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.
We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
The Technology Process Engineer role is to oversee the design and implementation of company processes, process strategies, managing process resources, optimizing current processes, and maintaining process documents. This role includes developing, configuring and optimizing processes that support the company's business goals and expectations for outcomes. To ensure success in this role, extensive experience in process design and high level analytical skills are required.
Responsibilities:
• Analyzing a process to define effective changes to improve efficiencies or outcomes to drive business goals
• Develop new processes to include associated KPIs to measure process success, performance
• Maintain alignment with cross functional processes and process owners to ensure continuity, maintaining relational dependencies between processes in the ecosystem.
• Interact with technology and operational owners to effectively assess impacts of existing and future state processes, engaging in UAT, process simulation.
• Testing and monitoring of processes throughout development and once in production.
• Utilize the results of monitoring to identify opportunities for improvement and implement them
• Engage in related troubleshooting efforts to ensure process continuity
• Define and maintain document requirements to support implementation and development of processes into production
• Establishing procedures and controls for process management to include process development best practices, controls and monitoring mechanisms to ensure processes remain optimal in changing environments to include formal sign off and release.
• Participate in platform development efforts to ensure process alignment to future state and recognize conflicts of future state plans or efforts.
• Facilitate knowledge transfer for process training.
Requirements & Skills:
• Extensive experience in process development in complex environments with multiple and intersection processes that drive key business outcomes
• Experience identifying process metrics and KPIs and associated mechanisms for reporting on them.
• 3 to 5 years' proven experience in process engineering, process design or similar role supporting the development, improvement and maintenance of complex processes
• Bachelor's Degree in Business or Information Technology preferred, or equivalent experience.
• Knowledge of process related standards like FMEA (other?)
• Strong analytical ability and attention to detail
• Excellent communication skills
• Ability to work independently and cross-functionally
• Knowledge in technical process development protocols and requirements a plus.
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
About Brink's:
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100countries.
Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.
We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
The Technology Process Engineer role is to oversee the design and implementation of company processes, process strategies, managing process resources, optimizing current processes, and maintaining process documents. This role includes developing, configuring and optimizing processes that support the company's business goals and expectations for outcomes. To ensure success in this role, extensive experience in process design and high level analytical skills are required.
Responsibilities:
• Analyzing a process to define effective changes to improve efficiencies or outcomes to drive business goals
• Develop new processes to include associated KPIs to measure process success, performance
• Maintain alignment with cross functional processes and process owners to ensure continuity, maintaining relational dependencies between processes in the ecosystem.
• Interact with technology and operational owners to effectively assess impacts of existing and future state processes, engaging in UAT, process simulation.
• Testing and monitoring of processes throughout development and once in production.
• Utilize the results of monitoring to identify opportunities for improvement and implement them
• Engage in related troubleshooting efforts to ensure process continuity
• Define and maintain document requirements to support implementation and development of processes into production
• Establishing procedures and controls for process management to include process development best practices, controls and monitoring mechanisms to ensure processes remain optimal in changing environments to include formal sign off and release.
• Participate in platform development efforts to ensure process alignment to future state and recognize conflicts of future state plans or efforts.
• Facilitate knowledge transfer for process training.
Requirements & Skills:
• Extensive experience in process development in complex environments with multiple and intersection processes that drive key business outcomes
• Experience identifying process metrics and KPIs and associated mechanisms for reporting on them.
• 3 to 5 years' proven experience in process engineering, process design or similar role supporting the development, improvement and maintenance of complex processes
• Bachelor's Degree in Business or Information Technology preferred, or equivalent experience.
• Knowledge of process related standards like FMEA (other?)
• Strong analytical ability and attention to detail
• Excellent communication skills
• Ability to work independently and cross-functionally
• Knowledge in technical process development protocols and requirements a plus.
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
