TECHNOLOGY PROJECT MANAGER - University of Washington

Req #: 240238 Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: https://itconnect.uw.edu/uwit Posting Date: 10/21/2024 Closing Info: Open Until Filled Salary: $9,042 - $12,602 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119\_a11y.pdf) As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW is committed to attracting and retaining a diverse staff, your experiences, perspectives and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world, partnering with the UW community to enable innovation, learning, discovery, and service. The Service Coordination (SC) unit in UW-IT's Data & Applications (D&A) division is looking for a Technical Project Manager who is responsible for: + Project Management: management and coordination of project planning, ensuring timely completion of deliverables and coordinating analysis of business processes and service management outcomes for high-profile, complex projects at the University of Washington and its affiliated organizations. This position utilizes a broad spectrum of skills which include IT knowledge (networking, telecommunications, data center, cloud-based computing, security), business process analysis, problem solving, public relations, financial management / budgeting and extensive project management skills. The position purview includes all units within UW-IT and business partners across UW, ensuring that staff and management apply relevant project management practices. This position uses the tools, techniques, and processes provided by global project management standards and guides. + Partnering with D&A units to coordinate work intake, work scoping, project portfolios, and resource management.Position Complexities: + Represent UW-IT at meetings with UW customer parties. + Work with UW-IT customer parties to review and evaluate the improvement or creation of process and procedures for service delivery. + Function as an individual, team, and department contributor as a project manager as well as perform technology evaluation, internal consultation, and strategic planning. + Ability to manage complex, cross-organizational projects. + Ability to motivate and manage diverse project teams. + Ability to perform as liaison between units, divisions, and other organizations as required to achieve objectives. + Ability to develop efficient procedures, standards, and consistent control mechanisms. + Understanding of state of the art computing, networking, social media, collaboration and security technologies. + Understanding of UW and UW-Information Technology's governance processes. **REQUIREMENTS:** + Bachelor's Degree in Business Administration, IT, Computer Science, Engineering, or related field or experience + Minimum of four years of experience managing complex IT projects, programs, or products in applications, infrastructure, or networking and comprehensive understanding of the underlying technologies. + Demonstrated ability to manage multiple concurrent technical projects across various teams. + Demonstrated project, program, and/or product management skills. + Experience in deploying large, complex systems, programs, or projects implementing business process redesign. + Experience in project and software development lifecycles and corresponding tools such as issue tracking systems, configuration management systems, requirements management systems and project management systems. + Demonstrated ability to manage large technical projects or programs within a team environment. + Ability to manage a diverse range of activities in a very visible and pressured environment, exercising independent judgment in resolving problems. + Demonstrated excellent communication skills, technical documentation skills, communication skills, and personal interaction abilities. + Ability to speak and write about technical and non-technical issues for both technical and non-technical audiences. + Expertise with collaboration, database, spreadsheet and word processing applications. + Experience communicating with senior leadership and management through all project processes, during priority setting, and providing project status. + Ability to work effectively in a highly collaborative team environment. **DESIRED:** + Experience in a large research university or enterprise + Familiarity with UW systems, policies, and academic programs. + In-depth understanding and working knowledge of various software development methodologies (e.g. Agile, Kanban) + Familiarity with user-centered design methods + Knowledge of ITIL frameworkEquivalent education/experience may substitute for all minimum qualifications **WORKING ENVIRONMENTAL CONDITIONS** Open office environment. This individual will work in a hybrid environment, minimum of two days per week in Seattle office. While the general working hours are within Monday through Friday, 8 a.m.-5 p.m., this individual must be willing to adjust hours to accommodate the needs of their staff and colleagues. Events that will occur outside the normal work schedule include, but are not limited to, client consultations, system modifications, and meetings with staff, clients, or stakeholders.OTHER COMMENTSWe encourage PM applicants to apply even if they do not feel they satisfy all of the skills listed above; we understand that it will take some time for the successful applicant to strengthen technical skills where needed, to learn about the many UW-IT, campus, and vendor collaborators, and to develop an understanding of the UW technical environment itself. The PM will join a supportive team that will partner with them in these efforts; we are an open, ethical, highly engaged and collaborative community based on trust, transparency and mutual respect. We believe in the importance of quality of life, embracing diversity, making a difference, and having fun. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.