Telecom Production Support Engineer - Philadelphia, PA - Georgia IT Inc.
Philadelphia, PA
About the Job
Job Title : Telecom Production Support Engineer
Location : Philadelphia, PA
Position Type : Contract
Rate : DOE $/hr. on W2
Interview mode Face to Face
US Citizen, Green Card and GC EAD Preferred
Required Qualifications:
Location : Philadelphia, PA
Position Type : Contract
Rate : DOE $/hr. on W2
Interview mode Face to Face
US Citizen, Green Card and GC EAD Preferred
Required Qualifications:
- 8-10 years of hands on production support experience
- Possess an advanced and thorough understanding of application development concepts, including database concept structures, software/application development techniques and testing techniques
- Demonstrated customer support mindset & mannerism
- Must understand the flows of request and responses for web apps and how this is represented later downstream in batch.
- UNIX/Linux background
- Experience with Linux Operating System basics – vi editor, scripting
- Strong scripting expertise – Shell Scripting, Python, Perl or Ruby.
- Thorough understanding of Unix to look for logs and figure out issues.
- Ability to Check logs for stuck threads, and bounce managed instances when needed
- Ability to check queue managers running service bus to see & act on status MQ Series queue managers.
- Experience in SPLUNK is a must.
- Strong programming skills – Java/Python.
- Must have a good understanding on how to support large scale applications.
- Experience with Virtual machines
- Good problem analysis skills
- Exceptional interpersonal communication skills: verbal, written and listening
- Familiarity with HTTP and TCP/IP protocols.
- Familiarity with Restful web services.
- Familiarity with Object Oriented Databases and Object oriented programming.
- Good understanding of Errors and Exceptions.
- Strong troubleshooting skills.
- Familiarity with MOM (Message oriented Middleware).
- Ability to accept, learn and adapt to new technologies.
- Bachelor's Degree in Computer Science or related field.
Source : Georgia IT Inc.