Telecom Specialist at TEKsystems

Description:

Key Responsibilities: Manage and troubleshoot the company's Cisco Call Manager phone system, including 500-1,000 users Support and manage the transition to a Cisco WebEx hosted solution Troubleshoot networking issues, swap batteries in UPS units, and install wireless access points Assist with other IT-related tasks as needed Required Qualifications: 2-3 years of experience in a similar network support role Proficient in managing and troubleshooting VoIP systems, including analog telephone adapters (ATAs) and gateways Experience with Cisco Call Manager and Cisco WebEx Strong troubleshooting and problem-solving skills Willingness to perform physical tasks such as lifting up to 45 pounds Preferred Qualifications: 1-2 relevant certifications (e.g., Cisco, CompTIA) Experience in a large enterprise environment (500-1,000 users) Familiarity with fax troubleshooting and cabling/wiring

Skills:

Cisco, Switch, CCNA, DELL Switch, Router, Fortinet, VoIP, Call Manager, webex, Cisco voice

Top Skills Details:

Cisco, Switch, CCNA

Additional Skills & Qualifications:

- Cisco Call Manager - If possible, Cisco WebEx Dedicated Instance supporting at least 500 users - Has experience migrating from one telephone system to another. - Experience working with analog telephone adapter (ATA) and gateways. - Additional experience with Cisco and/or Dell switch networking experience. - Ability to lift 45 pounds to chest height. - Ability to climb a ladder to install wireless access points - Ability to crawl under a desk to install and setup equipment. - Prefer stronger experience in telecom, yet will need to perform other duties as network engineer.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.