Telecommunications Engineer – Level I - CyberData Technologies

CyberData Technologies is seeking a Radio General Technician to provide Administrative Billing / Invoice Support to the Radio Branch for our Federal Client in Washington, DC.

*** MUST BE ABLE TO OBTAIN USSS PUBLIC TRUST CLEARANCE ***

Administrative / Technical Support Job Details:

• Maintain, monitor, and update reports for leased antenna sites, changes in equipment, and notify USSS management of upcoming expiration dates for lease agreements
• Perform bench check of radios and ancillary systems using standard checks and mock-ups to determine functionality
• Properly document USSS asset identification numbers, repair, installation and vehicle information into database
• Verify customer requests, assess customer requirement, correctly perform requested action or rectify problem ensuring customer satisfaction of repair or actions requested
• Validate antenna site leasing and billing to be certified by Radio Section Lead 
• Provide daily liaison between the USSS and vendors in regards to billing issues 
• Maintain TEMS database/folders for individual sites to include costs, license, and contract information 
• Complete and print out letter documents as needed in regards to billing, site lease and information pertaining to the sites 
• Provide weekly updates to Section Lead on antenna site program and issues 
• Will work with FMD to process invoices after certified by FTE 
• Maintain billing, invoices, and inventory ordering data in the database 
• Provide best practice recommendations on how to effectively reduce inventory and maintain reliable operation
• Create cost avoidance reports shall document the number of invoices processed, continued summary totals for services, financial savings to the federal government, sorted by vendor type, and any new/disconnected telecommunications services sorted by service provider 
• Work with Voice Programs Section to submit circuit orders to TELCO/GSA and ensure process is completed in the database