Telemarketer - TaxFam

At TaxFam, we bring over 15 years of expertise to help you seamlessly navigate the complexities of filing both personal and business tax returns. Our team not only guides you through the process but also equips you with financial knowledge about your taxes, ensuring you’re informed every step of the way.

We pride ourselves on accuracy, meticulously reviewing every document multiple times to maintain the highest standards. You can trust that every detail is entered with precision.

What sets TaxFam apart is our personable approach. Here, you are not just a number—you’re family. Our team is fully dedicated to understanding and meeting your financial needs.

At TaxFam, transparency is key. We walk you through the entire tax process, explaining all fees and costs up front. There are no hidden surprises, just honest, straightforward service. We believe in building lasting relationships based on trust and openness.

Position Overview:

At IYIA Miami, we are committed to offering an unforgettable dining experience that blends culinary excellence with unparalleled hospitality. As a Telemarketer, you will be the voice of our restaurant, engaging with potential and existing customers to showcase what makes IYIA unique. Your role will be essential in driving guest reservations, promoting special events, and ensuring customer satisfaction through excellent communication.

In this role, you will connect with the vibrant Miami community by introducing IYIA’s Mediterranean cuisine, highlighting our affordability, and sharing the lifestyle experience we offer. You will actively support our marketing efforts, helping us expand our reach and foster lasting relationships with guests who are looking for exceptional dining in the heart of Midtown Miami.

Success in this position will require strong communication skills, a persuasive attitude, and a genuine passion for hospitality. You will work alongside a dedicated team to ensure that every guest interaction reflects the high standards of service that define IYIA Miami.

Key Responsibilities:

• Make outbound calls to potential customers to introduce IYIA Miami and its offerings.
• Provide information about our menu, special events, promotions, and reservations.
• Maintain a detailed database of customer information and interactions.
• Handle inquiries, feedback, and complaints professionally.
• Work closely with the sales and marketing teams to meet business objectives.
• Deliver outstanding customer service with every interaction, enhancing our reputation.

Qualifications:

• Proven experience in telemarketing or a similar role.
• Excellent communication and interpersonal skills.
• Ability to handle objections and maintain a positive attitude.
• Strong organizational skills and attention to detail.
• Familiarity with the Miami hospitality or dining scene is a plus.
• Ability to work independently and meet targets.

Why Join IYIA Miami:

• Be a part of a growing, innovative team that is redefining Miami's dining scene.
• Opportunities for growth and development within the hospitality industry.
• A fun, vibrant workplace that values creativity and customer satisfaction.

Join IYIA Miami and play a key role in delivering exceptional dining experiences. We look forward to welcoming you to our team!

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