Telephone Operator - A-Line Staffing Solutions

A-Line Staffing is now hiring a Telephone Operator in Greenville, TX ! The Telephone Operator would be working for a Fortune 500 Company and has career growth potential. See additional details below.

Telephone Operator Job Highlights

• The pay for this position is $17.00 per hour paid biweekly.
• Monday - Friday, 8AM - 5PM CST
• This position is a contract to hire.
• Potentially remote after contract period.

Responsibilities

• Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
• Takes and relays messages in an accurate and timely manner.
• Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
• Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on
• telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
• Provides a pleasant and helpful phone contact for callers.
• Responsible for opening and closing the switchboard.
• Responsible for the in-house paging system.
• Performs clerical duties as assigned to maintain workflow in the department.

Requirements

• High school diploma or equivalent required.
• Requires minimum of 6 months experience in a medical setting.
• Requires previous high volume telephone experience
• Excellent customer service skills

Benefits Available

• Benefits are available to full-time employees after 90 days of employment.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

If you are interested in this Telephone Operator position, APPLY, or contact kvaughn@alinestaffing.com

144751