Teller - Michigan First Credit Union

We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.

Summary:

Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler’s checks).  Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively.  Work might be performed on the teller platform or at a drive-thru window.

Responsibilities:

• Provides the following services for members, in person, by telephone or by mail.
• Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
• Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
• Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
• Redeems US Savings Bonds and balance ATM.
• Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
• Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis.  Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
• Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
• Exceeds all member service standards of the credit union.
• Being an advocate of Michigan First culture.

• High school diploma or general education degree (GED).
• 6-12 months of related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
• Ability to operate standard office technology, equipment and tools.
• Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
• Ability to stand during all periods of time spent at the teller window.
• Has sound interpersonal skills and is cooperative and positive.
• May occasionally be required to lift and/or move up to 50 pounds.

Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 165,000+ members at our branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth.

Michigan First highlights:

• 500 team members
• 30 locations spanning the Lansing area, Grand Rapids and Metro Detroit.
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:

• 2023 Best & Brightest in the Nation
• 2023 Best & Brightest in Metro Detroit
• 2023 Best & Brightest in West Michigan
• 2023 Best Credit Unions to Work For
• 2023 Best Places to Work in Southeast Michigan
• 2023 Channel 4 - Vote for the Best - Mortgage Lenders (1st Place)
• 2023 Channel 4 - Vote for the Best - Credit Unions (3rd Place)
• 2023 Detroit Free Press Top Workplaces
• 2023 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)

Benefits and perks of joining our award-winning team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.